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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

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The SMB Owner’s Guide to Navigating Sales During Economic Uncertainty

Act!

For instance, worldwide VC funding plunged to $344 billion in 2023 , reaching the lowest level since 2019. Given that most small businesses are already cash-strapped, it becomes even more challenging to cater to changing customer needs and drive sales. You can use detailed customer profiles available on Act!

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Giving Teams Purpose Through Practice With Customer Service Training

Lessonly

The theme of adding practice to my life came through many channels in 2019, but the one that was the brightest and most persistent was with Lessonly. On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. It’s called practice. Adding Practice To My Life.

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Presenting My Top 2018 Customer Experience Blog Post!

Babette Ten Haken

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. The subject of my keynotes and workshops on professional purpose and profitable workforce collaboration. And how can I catalyze you to become more productive, profitable and purposeful throughout 2019?

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling. 2019 cost just $99.

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Some of the Best Professional Wins are People Wins

Babette Ten Haken

How will we carry these wins, forward, into every day and every month of 2019? Discover your best Professional Wins during 2019! Engage me to speak or conduct a workshop at your next corporate or association event. Learn how to better serve your customers. What are some of the greatest professional wins from this year?

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A Potent Human Capital Strategy needs a Potent Client Retention Strategy

Babette Ten Haken

One of the most potent stories I tell in my One Millimeter Mindset workshops and keynotes concerns the profitability resulting from moving past limitations imposed by organizational naysayers. ©2019 One Millimeter Mindset / Sales Aerobics for Engineers®, Ann Arbor MI. Consider what you CAN do. Never miss another insightful post.