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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Pipeliner

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

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Customer lifecycle & CRM: How CRMs impact marketing, sales, and customer service teams

Nutshell

Especially when it comes to the customer lifecycle and CRM, the possibilities are endless. But CRM does more than just support your customer service team. In this article, we’re giving you the inside scoop on how CRMs impact marketing, sales, and customer service teams to help your business thrive.

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The Easiest Ways to Increase Your Profits Now

Smooth Sale

Look for ways to streamline your processes and reduce waste, such as automating specific tasks, implementing a more efficient inventory system, or using technology to simplify workflows. Expand Your Product or Service Offerings Expanding your product or service offerings can also increase your profits.

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Introducing Gong’s New Visual Identity

Gong.io

He’s everywhere: on our website, in our advertising, gracing the covers of countless marketing materials, e-books, landing pages and social posts. Sure, the team had built a reputation for superior product quality and innovation, dependable customer service and a company-wide dedication to success. Or were they? Wait… what?

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Five Ways to Increase Sales for Your Small Business

Smooth Sale

One may benefit from offering cut-price deals, while another may find that providing a more customized service helps them to attract higher-paying customers. The best approach for your business will likely depend on many factors, including your industry, target market, and product or service you offer.

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The Best Customers are Recurring Customers

SugarCRM

When it comes to making the kind of connection that turns customers into recurring customers, CRM (customer relationship management), is key. A good CRM system provides tools for gathering information about prospects and current clients, and it makes analyzing the data simple so you can put it to use right away.

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The 39 Best Franchise Opportunities of 2018

Hubspot Sales

It was rated #1 in customer loyalty by Brand Keys Customer Loyalty Engagement Index. It's a well-known brand with a global presence, strong advertising strategies, and well-developed core philosophies. This drive-in chain prides itself in operational excellence and its customer service. System demand.