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The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. Why is customer onboarding essential?

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7 Effective Customer Engagement Strategies You Can Use for Building a Strong Brand

Apptivo

Why is customer engagement important? 7 Customer engagement strategies you should follow this year 3. The final breakdown To have an effective customer engagement strategy, the best thing to do is to encourage your customers to automatically be engaged with your product or service. Why is customer engagement important?

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New in Nutshell: Take the grunt work out of email marketing with Nutshell’s Constant Contact integration!

Nutshell

Every day, thousands of businesses use Nutshell to organize their customer conversations and sell smarter. Until recently, Nutshell customers had only one option for integrating their email marketing efforts with their CRM: our award-winning Mailchimp integration. Import and sync your contacts (even the custom fields!).

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How to Find the Best-Suited Call Monitoring Software for Your Business

Nutshell

Effective and speedy responses to customer inquiries can significantly affect customer satisfaction. Call monitoring software enables you to listen in on, capture, and examine phone conversations between your staff and customers. For managers, this means being able to monitor teams’ interactions with customers.

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Marketing Strategy: 13 Steps To A Perfect Marketing Strategy 

SMEI

By understanding your competition, you can develop a marketing strategy that will help you stand out from the crowd and attract new customers. It should include things like the tactics you plan to use, the channels you’ll focus on, and the budget you have to work with. What marketing strategies are working best for them?

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All the things marketers can (and should) be doing with a CRM

Nutshell

Powerful and versatile, CRMs are used to manage every aspect of the sales pipeline , from signing up newsletter subscribers to nurturing longtime customers, and literally everything in between. They typically contain company news, announcements, customer shoutouts, recent blog content, and are far from being considered “selling material.”

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SMS sales: How B2B sellers can close more deals with text messages

Nutshell

Learn to leverage this underrated communication channel, and SMS sales just might become the secret weapon in your selling arsenal. That the best way to reach potential customers is via the supercomputer they carry around in their pockets. Why should you text your prospects and customers? What do these stats tell us?

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