Sales and Marketing Management

MARCH 20, 2019

As such, many companies today are beginning to look with renewed interest at their most readily accessible talent pool when filling open roles: their own employees. Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. According to the U.S.

Face-to-face 296

Face-to-face Smart Company Loyalty Benefit 296

Sales and Marketing Management

JUNE 1, 2018

Managers of sales and marketing teams are charged with coaching up individual team members, enhancing their skill sets and improving overall team performance. Storytelling has stood the test of time as a critical skill in sales and marketing?—?and and isn’t that our goal in sales?—?a But where to begin? It’s not about you.

Marketing 226

Marketing Telemarketing Scale Education 226

Sales and Marketing Management

SEPTEMBER 6, 2019

Given such a clunky, limited system, it’s a wonder that this method of communication caught on at all. Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. It was a huge leap forward for CS-kind, but email was about to be eclipsed by social media.

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Cincom Smart Selling

JANUARY 27, 2015

Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. If each division bought its own technologies (the piecemeal approach), it’d be more difficult to sell since salespeople would have to go to multiple systems to get the information they need. How smart are you?

Scale 48

Scale Smart Company CRM Microsoft 48

Sell Integrity

NOVEMBER 23, 2020

This customer-needs-focused approach is often thought of in the context of the sales and service teams. The pillars of the organization are the people and systems the make up the different departments and divisions. The foundation is the company’s mission, vision and core values.

Strategy 117

Strategy Customer Loyalty Coaching 117

Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. Source: Bain & Company. Smart companies work proactively to make their customers feel seen and heard. That’s where sales and marketing automation comes in.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sales Hacker

NOVEMBER 21, 2019

Companies that prepare for and embrace the changes AI brings will thrive. Sales is traditionally a people-to-people business, but technologies like artificial intelligence are making expert sellers rethink the balance between human and machine. The need for automation in sales. The potential future of AI for sales.

Ideal Customer Profile 83

Ideal Customer Profile How To Churn Face-to-face 83