Remove 2011 Remove Customer Service Remove Follow-up Remove Objections
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"What Should I Say When The Customer Calls And He's Mad As Hell.

Jeffrey Gitomer

“What Should I Say When The Customer Calls And He’s Mad As Hell?” ” Gitomer | August 31, 2011 | 4 Comments. ” You can say, “I apologize,” but that’s not what the customer is looking for. EPILOG: Follow up with a personal call and a personal note of thanks.

Hiring 318
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How Personal Information Leads To A Relationship (And To Sales.

Jeffrey Gitomer

Gitomer | May 18, 2011 | 3 Comments. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. Darren says: May 18, 2011 at 7:39 pm. Jennifer says: May 23, 2011 at 5:18 pm. Customer Loyalty.

Hiring 265
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4 Ways to Improve Sales in 2012 | Sales Motivation and Sales Training

The Sales Hunter

Dec 29, 2011. Will you rely on techniques you used in 2011? Problem is if the techniques you used in 2011 to no avail, then what makes you think using the same techniques in 2012 will yield different results? Take the time to contact each one of your existing customers with one objective — get referrals.

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What are the biggest mistakes salespeople make? | Sales Training.

Jeffrey Gitomer

Gitomer | September 7, 2011 | 2 Comments. People not showing up for work. Major clue: If you are relying on other people to help make your sale, then you are completely responsible to follow up with them in advance to make certain that they have done their part. John Lind says: September 7, 2011 at 4:47 pm.

Hiring 245
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Relationships and Referrals | Top Sales Trainer | Best Sales Trainer.

Jeffrey Gitomer

Gitomer | February 18, 2011 | 1 Comment. They go through the same old crapola, of prospect , the point, present, close, follow-up! Guy says: February 20, 2011 at 4:55 pm. Customer Loyalty. Overcoming Objections. There is no time like the present to change things up in 2012 to ensure its better than 2011!

Referrals 206
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Year-End Sales Blitz! What Sales Needs to Do TODAY! | Sales.

The Sales Hunter

Dec 14, 2011. Do you want to know exactly what you need to do to end 2011 on a high note? Here is what I suggest: Current Customers: Call EVERY customer you have and EVERY contact you have within a customer. Get orders set up now for the next year, including dates, quantities, etc. customer service.

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The 100-year path to a sale is over: Road Closed | Jeffrey Gitomer.

Jeffrey Gitomer

Gitomer | December 16, 2011 | 1 Comment. Tweet Share We are in the year 2011 and it’s amazing to me that people are still cold calling, leaving voicemails, asking for appointments, and, in general, trying to pull out their Felix the Cat tricks that were dead and gone the moment the Internet reached awareness. Customer Loyalty.

Hiring 194