"What Should I Say When The Customer Calls And He's Mad As Hell.
Jeffrey Gitomer
AUGUST 31, 2011
“What Should I Say When The Customer Calls And He’s Mad As Hell?” ” Gitomer | August 31, 2011 | 4 Comments. ” You can say, “I apologize,” but that’s not what the customer is looking for. EPILOG: Follow up with a personal call and a personal note of thanks.
Let's personalize your content