Jeffrey Gitomer

AUGUST 31, 2011

EPILOG: Follow up with a personal call and a personal note of thanks. I love the idea of following up on the complaint! I think sometimes salespeople forget how maddening it to hear excuses and nonsense when they experience poor customer service. No blame, no excuses, no drama. Share this Post. Categories.

Hiring 318

Hiring Customer Social Media Loyalty 318

The Sales Hunter

FEBRUARY 16, 2012

Feb 16, 2012. Sure, it’s great to catch up with people you know but may not have seen for awhile, but let’s get real — that’s not networking. Split up, go your own way. Failing to follow-up after the event. I used to say you have about 72 hours to follow-up with someone after you meet them.

Networking 222

Networking Motivation Hiring Ideal Customer Profile 222

The Sales Hunter

MARCH 2, 2012

Mar 02, 2012. Over the years, I’ve come up with a number of sales motivation quotes. Our customers don’t care about our problems, they care about their problems. Customers are buying confidence. It’s up to us to show it. Copyright 2012, Mark Hunter “The Sales Hunter.”

Motivation 247

Motivation Hiring Ideal Customer Profile Negotiation 247

Zoominfo

MARCH 27, 2018

A quarter of Millennials are fully engaged customers, and their engagement is highly dependent on technology ( source ). Customer service interactions over Twitter have increased 250% in the last two years ( source ). On average 29% of B2B customers are fully engaged ( source ). Customer Engagement Challenges.

Customer 196

Customer Consumer Channels Customer Service 196

The Sales Hunter

DECEMBER 20, 2012

Things like expense reports, following up on paperwork, providing status updates, etc. I understand that, but let’s get real — checking sports websites to see how your team is doing instead of picking up the phone and calling a customer is a whole lot less productive. ” Sales Motivation Blog.

Sports 195

Sports Customer Service Call-back Motivation 195

Jeffrey Gitomer

SEPTEMBER 7, 2011

People not showing up for work. Major clue: If you are relying on other people to help make your sale, then you are completely responsible to follow up with them in advance to make certain that they have done their part. It blows me away how few salespeople believe in their own product or service. Get Sales Blog Updates.

Hiring 245

Hiring Training Social Media Follow-up 245

The Sales Hunter

FEBRUARY 27, 2012

Feb 27, 2012. When you meet someone who might benefit from what another person sells, match them up. Have a “customer satisfaction” phone blitz. Never give up on leads you believe have gone cold. Copyright 2012, Mark Hunter “The Sales Hunter.” customer service. February 2012.

Motivation 275

Motivation Prospecting Hiring Ideal Customer Profile 275

Jeffrey Gitomer

OCTOBER 19, 2011

Follow up less than twenty-four hours after the event to confirm the commitment. There is no time like the present to change things up in 2012 to ensure its better than 2011! Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Return to top of page Copyright © 2012 All Rights Reserved.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

MARCH 22, 2011

I’ll be answering a number of questions from my Twitter followers live at the event, and will also tweet my answers out to everyone who isn’t able to make it that night. There is no time like the present to change things up in 2012 to ensure its better than 2011! You can still participate online. Raleigh, NC.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

OCTOBER 14, 2011

Tweet Share Is there a secret to follow-up? Is there a best way to follow-up? Belief in one’s ability to carry out a plan encourages one to follow the plan through with persistence. A friendly alliance with one or more persons who will encourage one to follow through with both plan and purpose.

Hiring 164

Hiring Social Media Follow-up Loyalty 164

The Sales Hunter

DECEMBER 6, 2011

Show up and show up on time. More sales are lost because the salesperson either failed to show or failed to follow-through. customer service. Mark Hunter is… Blogs We Follow. Archives Select Month March 2012. February 2012. January 2012. © 2010-2012 The Sales Hunter.

Motivation 280

Motivation Training Hiring Ideal Customer Profile 280

The Sales Hunter

JANUARY 25, 2012

Debunking the Myth of “Inside Sales” Jan 26, 2012. What this means is the salesperson has to be far more prepared to follow-up with the customer via email, telephone, mail, etc. Following up with a prospect is certainly nothing new, but what has changed is what is contained in the follow-up.

Inside Sales 168

Inside Sales Motivation Hiring Ideal Customer Profile 168

The Sales Hunter

JANUARY 6, 2012

January is “Prospecting for Sales Month” Jan 06, 2012. End result is the salesperson never winds up going after the big fish. ” It is because it’s also the best time for sales managers, CEOs, COOs, and others to get out visiting customers. Copyright 2012, Mark Hunter “The Sales Hunter.”

Motivation 188

Motivation Prospecting Hiring Ideal Customer Profile 188

Jeffrey Gitomer

FEBRUARY 18, 2011

They go through the same old crapola, of prospect , the point, present, close, follow-up! There is no time like the present to change things up in 2012 to ensure its better than 2011! Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. Latest Gitomer Tweets. Raleigh, NC.

Referrals 206

Referrals Hiring Social Media Loyalty 206

The Sales Hunter

DECEMBER 2, 2011

It will only set you up for failure. Instead, when you have a call that goes bad, pick up the phone and call one of your favorite customers and let them pick you up. Sales Motivation: Leverage Your Best Customers. customer service. Mark Hunter is… Blogs We Follow. February 2012.

Motivation 275

Motivation Training Hiring Ideal Customer Profile 275

The Sales Hunter

FEBRUARY 7, 2012

Feb 07, 2012. Don’t pass up the opportunity to connect with them via the telephone after a sporting event involving their favorite team or to find out how one of their children did in a particular event. Bring food the next time you visit the customer. Copyright 2012, Mark Hunter “The Sales Hunter.”

Ideal Customer Profile 204

Ideal Customer Profile Negotiation Hiring Facebook 204

Jeffrey Gitomer

FEBRUARY 27, 2012

Gitomer | February 27, 2012 | Leave a Comment. Tweet Share The reason I recorded the following video about Wilt Chamberlain is that he did not just set records, he set standards. There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey.

Hiring 165

Hiring Social Media Loyalty Cancellation 165

The Sales Hunter

FEBRUARY 20, 2012

Feb 21, 2012. For many salespeople, if they had to wait for marketing to generate leads, they would wind up suffering a slow death. When you contact each of your customers this time, you focus on thanking them for their business and asking them about how your company’s level of customer service has been.

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

Jeffrey Gitomer

MAY 18, 2011

The more information you have, the better (and easier) it is to establish rapport, follow up and have something to say, build the relationship, and gain enough comfort to make the sale. There is no time like the present to change things up in 2012 to ensure its better than 2011! How do you get all this information?

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

The Sales Hunter

DECEMBER 3, 2011

If the phone call is important, stand up when you make it. Never be the first person to hang-up the telephone. Don’t be distracted by email or other items popping up on your computer while you’re making a call. Follow the link below to get even more phone sales skills tips for both live calls and voice mail. January 2012.

Negotiation 276

Negotiation Hiring Ideal Customer Profile Face-to-face 276

Score More Sales

MAY 30, 2013

According to IBM’s Jay Henderson, Strategy Program Director, they identified three traits that the leading marketers all have: They know the customer and the individual in context – applying technology accordingly. They conduct analysis of customer insights. They can adjust offers in real-time.

Marketing 241

Marketing Lead Rank Lead Scoring Survey 241

Score More Sales

MAY 28, 2013

They did an excellent job, and you never know which executive or IBM’er in attendance picked up something new by seeing it graphically. Delighting Your Customers. More on that in a follow up post. If this sounds like the event for you, it’s not too late to sign up and see what you missed – June 18-20 in Monaco!

Company 208

Company Film Study Lead Rank 208

The Sales Hunter

NOVEMBER 19, 2011

Here are a few things to keep in mind regarding using LinkedIn as a tool to reach senior level people: Senior level people will follow you long before they will let you know they’ve been following you. Don’t waste your time joining groups made up of your peers. Join groups where your customers are going to be.

LinkedIn 214

LinkedIn Motivation Ideal Customer Profile Hiring 214

The Sales Hunter

JANUARY 3, 2012

Jan 04, 2012. You would be crazy to not learn from these: SECRET #1: Best leads will always come from your existing customers. The thrill of picking up a new customer this way is incredible. Don’t pass up the opportunity to prospect with these people. Copyright 2012, Mark Hunter “The Sales Hunter.”

Motivation 195

Motivation Leads Marketing Qualified Lead Prospecting 195

The Sales Hunter

JANUARY 24, 2012

Jan 25, 2012. Too many salespeople begin negotiating with customers too quickly. As soon as the customer gives any sort of resistance, it seems like the going norm is for the salesperson to roll over and play dead and give away the farm. How: Sales negotiating requires a process, and to sum it up, it means the following: 1.

Negotiation 194

Negotiation Ideal Customer Profile Hiring Facebook 194

The Sales Hunter

FEBRUARY 10, 2012

Feb 10, 2012. Be aggressive in doing this and, most of all, follow-through with both the person you referred and who they were referred to so you can hear the outcome. Speak using the same terms and words they use and follow all of the rules they have regarding safety and the workplace. customer service.

Ideal Customer Profile 170

Ideal Customer Profile Negotiation Hiring Facebook 170

Zoominfo

FEBRUARY 25, 2018

The best way to lose followers is to post too often. Conversely, you’ll also lose followers if you don’t post often enough. Pay attention to what your followers are saying. Remember, both customers and prospects are following your social channels – don’t miss an opportunity to convert. Not listening. Happy Friday!

Social Media 147

Social Media Media B2B Marketing 147

The Sales Hunter

JANUARY 20, 2012

Jan 20, 2012. As if offering a discount right up front wasn’t a big enough mistake, the salesperson went on to give the customer an even bigger discount when they were slow to respond with their decision. Did the customer wind up buying? Copyright 2012, Mark Hunter “The Sales Hunter.”

Motivation 183

Motivation Hiring Ideal Customer Profile Discount 183

The Sales Hunter

JANUARY 3, 2012

Jan 03, 2012. Sell first and get your price on the table with the customer. Only after the customer has rejected your price twice should you even think about negotiating. Have a list of things you are would be willing to offer up that are of low cost to you but high value to the customer. customer service.

Negotiation 177

Negotiation Motivation Strategy Ideal Customer Profile 177

The Sales Hunter

FEBRUARY 4, 2012

Feb 04, 2012. First, let’s clear up one thing: We sell first and negotiate second. It’s far too easy for people to say anything; it’s much harder for them to say it and back it up with their body language. Copyright 2012, Mark Hunter “The Sales Hunter.” customer service.

Negotiation 206

Negotiation Motivation Hiring Ideal Customer Profile 206

The Sales Hunter

DECEMBER 30, 2011

Don’t sit there and strategize about how you need to wait until the sun, moon and stars line up just right. Prospecting is not difficult and in the end it’s very rewarding, because it’s how you develop new customers. Sales Prospecting: Follow-Up or Follow-Down. customer service.

Motivation 178

Motivation Prospecting Hiring Ideal Customer Profile 178

The Sales Hunter

JANUARY 5, 2012

Jan 05, 2012. I recently read The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson. More importantly, they blow up several of the myths most people have come to believe regarding sales. Copyright 2012, Mark Hunter “The Sales Hunter.” customer service.

Motivation 163

Motivation Hiring Ideal Customer Profile Negotiation 163

The Sales Hunter

JANUARY 24, 2012

Jan 24, 2012. Don’t give your customer an option by asking them. Start softening up your customer now for an increase you intend to take in a month or two. Copyright 2012, Mark Hunter “The Sales Hunter.” Related posts: Will Your Customers Leave You if You Raise Prices? customer service.

Motivation 201

Motivation Ideal Customer Profile Hiring Negotiation 201

Crunchbase

MAY 14, 2020

From CEOs, to longtime advisers, to up-and-coming SDRs, these sales rock stars are dropping knowledge left and right, and it would truly be a shame to miss out. . Founded in May 2012, G2 has raised an impressive $108 million in funding under Abel’s leadership. Keep reading to discover 25 of the year’s top sales leaders. .

Top of Funnel 132

Top of Funnel Scale Twitter LinkedIn 132

The Sales Hunter

FEBRUARY 23, 2012

Feb 23, 2012. Leaders are comfortable with communication flowing back up to them and how to deal with it once it’s received. Copyright 2012, Mark Hunter “The Sales Hunter.” customer service. Mark Hunter is… Blogs We Follow. Archives Select Month March 2012. February 2012.

Ideal Customer Profile 203

Ideal Customer Profile Negotiation Hiring Facebook 203

The Sales Hunter

JANUARY 27, 2012

Jan 27, 2012. ” This happens when the salesperson who is left alone too much begins to come up with all kinds of reasons as to why something won’t work. Copyright 2012, Mark Hunter “The Sales Hunter.” Bad Salespeople Make Cheap Customers: Sales Training Tip #408. customer service.

Sales Management 204

Sales Management Training Hiring Ideal Customer Profile 204

The Sales Hunter

FEBRUARY 3, 2012

Feb 03, 2012. Despite this fact, there still is no valid reason to give up on it all together. Far too many salespeople are quick to come up with other things they need to do in place of making cold calls. Copyright 2012, Mark Hunter “The Sales Hunter.” customer service. February 2012.

Cold Calling 186

Cold Calling Motivation B2B Hiring 186