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Why Your Business Needs to Be ADA-Compliant

Smooth Sale

For instance, if you run a salon, you must take the necessary steps to ensure that your establishment conforms to ADA guidelines. Ensuring that your business meets all ADA guidelines shows that you care about your customers’ needs and are serious about providing exceptional customer service.

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Setting Up Metrics and KPIs for Your CRM

Nutshell

One way is to use other tools—Google Analytics, for example—to gather your data and then integrate those tools with your CRM to import it all into one location. Another method is to track customer interactions through your customer service team. There are different ways you can do that.

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Leveraging Professional Certification to Elevate Your Career in Sales & Marketing

SMEI

From planning and personnel management to revenue growth and customer service, I can always count on the SMEI principles to guide the way. Sales Management Certifications: For those inclined towards leadership roles in sales, certifications like Certified Sales Executive (CSE) provide an edge.

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40 Customer Service Tips from Today’s Leaders

Lessonly

It’s no surprise that the world of customer service is in the middle of astronomical change. As customers continue to demand more from companies, the role of a customer service team is more important than ever in order to keep satisfaction and engagement high. Download The Future of Customer Service today !

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Adopting artificial intelligence in your sales process

PandaDoc

List all sales and marketing software, CRMs, analytics tools, data storage systems, etc., Can data systems handle real-time analytics? Assessing infrastructure helps budget for upgrades like newer CRMs, cloud data storage, and real-time analytics APIs. Post-call analytics for training purposes.

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Best Sales Tools to Supercharge Productivity in 2019

Highspot

Once you have a decision framework , use it to examine these five categories of sales tools: Customer Relationship Management ?. Business Intelligence and Business Analytics?. Customer Relationship Management (CRM). Keep learning: Analytics Comes of Age?. The Five Types of Sales Tools You Need. Sales Enablement?.

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The B2B Marketer’s Ultimate Guide to Reddit

Zoominfo

r/analytics. /r/socialmedia. But, Reddit doesn’t offer the same level of analytics and reporting as platforms like Facebook and Twitter. So, you should follow the same posting guidelines we discussed in our previous point. Offer customer service: When customers visit your subreddit, they’ll expect to interact with you directly.

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