Lessonly

JANUARY 24, 2020

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

Customer Service 20

Customer Service Training Customer Skype 20

SugarCRM

APRIL 19, 2022

Not every customer service inquiry requires a call with a live representative. Consumers seek a customer self-service portal to answer the standard questions that keep their use of your products and services running smoothly. What is Customer Self-Service? Choose their preferred method of service.

Customer 44

Customer Knowledge Base Customer Service Consumer 44

Lessonly

MARCH 16, 2020

How does sales training software simplify your long-term training efforts? There are many types of sales training methods out there, but this is where sales training software comes into play. Simplify Training with Lessonly’s Sales Training Software. Intentional training methods. You won’t be disappointed.

Software 26

Software Software Training Territories 26

Allego

APRIL 16, 2024

I’m a Hall of Fame speaker, so I deliver about 100 programs around the globe, including keynote presentations and occasional workshops. Richter: Well, for example, you can create custom chatbots, and there are many third-party software tools that do that. Sam, can you share a bit about what you do? Sam Richter: Certainly.

Hiring 62

Hiring Scale Proposal Analysis 62

Lessonly

JULY 8, 2019

The Chief Learning Officer article Max drew his ideas from focuses on three emerging trends of learning: miniaturization, modularization, and mass customization. Lessonly ’s training management system (TMS) blends these three Ms, and our customers are learning and growing because of it. Mass Customization.

System 20

System Training Software Software 20

Lessonly

FEBRUARY 25, 2020

She is passionate about the ways to improve customer experience and boost B2B marketing. Frontline customer service and sales teams see better employee performance, satisfaction, and retention when employees have genuine, convenient opportunities to develop their skills. Do Better Work with Lessonly’s Mobile Training Software.

Benefit 48

Benefit Training Face-to-face Promotion 48

Customer Centric Selling

APRIL 8, 2015

Sharing best practices in software development. While more challenging to sellers, getting executives in sales, marketing customer retention, customer service, etc. Sign-up NOW for the next open workshop coming May 5-8 in Boston. They were calling on IT with a focus on: Increasing developer productivity.

Hiring 40

Hiring Enterprise Enterprise Churn 40

Lessonly

AUGUST 6, 2021

Your customer is satisfied, and your brand new rep looks like a star! Having learning software with tried and true training methods for employees where they can practice calls/emails, hone in their skills, and quickly locate need-to-know information will not only keep them engaged but set them up for success. .

Travel 26

Travel Hiring Training Industry 26

Allbound

SEPTEMBER 12, 2018

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Every software company is different, and likewise, every partner program is different. 3 Types of SaaS Partner Programs.

Commission 112

Commission Referrals Hubspot Marketo 112

Gong.io

JULY 18, 2022

In this article, we’ll explain what Solution Selling is, what sets it apart, and how to tell if it’s right for your team. That lack of understanding can damage customer relationships, as clients will feel like they were promised something you didn’t deliver. Do customers need extra levels of support? This is just one example.

Solutions Selling 62

Solutions Selling Ideal Customer Profile Outsourcing Services Sales Methodology 62

Close.io

JUNE 24, 2019

Other great tools and software to use. Awesome articles and guides to learn more. The conversion rate average for lead generation in the software industry is just 5-10%. Want more advice on selling software? Grab a free copy of our book on customer acquisition for B2B software companies! What to track.

Outsourcing Services 91

Outsourcing Services Lead Rank Hiring Sales Qualified Lead 91

Sales Hacker Training

APRIL 30, 2018

In its early years, sales enablement either emerged as a subset of the broader field of Sales Operations or as a function performed singularly or collectively by other business units (sales, marketing, customer service, etc.) Optimize sales pitches using sophisticated data analytics software. 3) Tools and technology enhancement.

Sales Enablement 103

Sales Enablement Top of Funnel Sales Qualified Lead Lead Rank 103

LeadFuze

AUGUST 5, 2021

Highly informative articles giving detailed advice on successful techniques to employ as well as fun co-conspiratorial content to inspire motivation. The Gist: G2 Crowd is a massive name in the software space. In depth articles with a sense of an authority speaking. The Gist: . Fantastic infographics, quirky video and gifs.

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98