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You Are Not Just Another Number

No More Cold Calling

Customer Service Still Matters. When we pay for a service, we have a right to expect efficiency and courtesy. Connect With No More Cold Calling. Share a customer service experience that was either so great or so terrible that you told other people about it. I think you’ll like it. Comment Here.

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Solutions to Your Small Business Sales Challenges | Sales.

The Sales Hunter

cold calling. customer service. Selling a Price Increase? It May Go Smoother With These Tips. More Sales Motivation and the Miami Heat. Selling a Price Increase: Is There a Good Time? discounting. high profit selling. leadership. negotiating. negotiation. networking. phone sales tips. price increase. prospecting.

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[Message to Management]: 74 Percent of Salespeople Are Failing

No More Cold Calling

Introduce them to the resources in your company who are integral to their success—consultants, customer service reps, account managers, and executives. Connect with No More Cold Calling Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook.

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[Message to Management:] Stop Babysitting, Start Coaching

No More Cold Calling

Problems in customer service, order entry, you name it. Connect with No More Cold Calling Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook. Associations Enterprise Sales Management Salespeople Small Business' So, salespeople hand-off their problems to their manager.

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[Missed Connections]: July Referral-Selling Insights

No More Cold Calling

Here’s what you might have missed from No More Cold Calling this month. But great customer service doesn’t have to come at the expense of employee well-being or innovative thought. That’s been one of No More Cold Calling’s themes for July, and we’ve published several great blog posts about the importance of unplugging.

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Don’t Confuse Recommendations with Referral Leads

No More Cold Calling

From Willing to Referring—What It Takes I was intrigued when the head of sales at a prominent investment house raved about his company’s high NPS, which the team sent out to customers twice a year. He was chagrined that the firm received no business at all from the survey. Don’t let customer service reps ask for referrals.

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[Message to Management]: The Plea of a Struggling Sales Rep

No More Cold Calling

Introduce them to resources in your company who could be integral to their success—consultants, customer service reps, account managers, executives. Connect with No More Cold Calling Follow Joanne on Google+ or Twitter @ReferralSales , or connect on LinkedIn and Facebook.

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