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The Plastic Customer Service Phenomenon

Increase Sales

Walk into most financial institutions to departments stores to telecommunications businesses and you will have that now all too common “plastic customer service” experience. Do you feel special and of value when you hear these lame attempts to demonstrate caring customer service? “Hello and how are you?”

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10 Sales training techniques every manager should know

PandaDoc

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

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The Interplay Between Employee Satisfaction and Business Success

Pipeliner

It’s a dual pathway where contented employees lead to enhanced productivity, better customer service, and, consequently, elevated business performance. This increased productivity directly correlates with higher-quality products and services essential for customer satisfaction and retention.

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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

Yet, value-added services can be some of the most effective ways to improve pricing and brand perception for a distributor and shouldn’t go overlooked buy pricing managers. Offering and aggressively promoting value-added services can allow distributors to capture more profit and higher pricing in several ways.

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Five Tips for Transitioning Into a Sales Leadership Role

Sales and Marketing Management

Author: Chris Mason So many of us begin our sales careers as representatives of a company, product, service or all the above. We learn the tricks of the trade, the importance of customer service, the power of relationship building and what it feels like to win and lose. Accept coaching and criticism.

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Creating Sales Goals as a Sales Manager [Expert Tips & 11 Examples]

Hubspot Sales

Create training and education opportunities. Create training and education opportunities for your employees. Training them can keep them engaged. Give constructive feedback. Constructive feedback needs to be specific and actionable. These are the employees that managers choose to promote. What’s working?

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What Does Teamwork Mean to You?

Smooth Sale

’ ‘Teamwork means that people will try to cooperate, using their individual skills and providing constructive feedback , despite any personal conflict between individuals.” Forward-thinking companies are promoting a change of thinking for the corporate environment. ” Teamwork is selfless.