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Are Inside Sales and Consultative Selling Mutually Exclusive?

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan I don''t write about Inside Sales as often as I should. After all, everyone else is writing about it, some bloggers are devoted to it, and if you read what the inside sales bloggers are writing you would think that inside sales is king.

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Blast Off of the Sales Tech Stack: An Interview with Holger Schulze

DiscoverOrg Sales

Holger Schulze is an experienced B2B tech marketer and advisor for SaaS, marketing / sales automation and cybersecurity vendors. Recently, DiscoverOrg sat down with Schulze to uncover the momentum sales technology has gained over the past 12 months. Then, these trends carried over to finance and customer service, for example.

Scale 120
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Collaboration for Mid-Market Sales Growth

Score More Sales

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Creativity is a big advantage today in sales – the idea that you can talk with potential clients differently than a traditional sales approach wins business. Blurred Lines. You need both.

Marketing 217
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Depend on Recurring Revenue? Here’s How to Contain Creation Costs

Braveheart Sales

This article is written with field sales teams in mind. However, if you run an inside sales team exclusively, don’t despair, you may still find a nugget or two of helpful information as well. An outside sales call costs $308, an inside sales call costs $50 [Source: PointClear]. Source: com]. Source: com].

Revenue 52
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Letting Our Customers Help Solve Our Problems

Partners in Excellence

We spend endless hours in meetings, working on org charts, thinking about channels, marketing programs, and the hundreds of things we have to worry about in deploying our sales strategies. In the best of worlds, they may review them with each other, coordinating efforts in engaging the customer. No related posts.

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Designing The Customer Experience For Our Efficiency, Not The Customers’

Partners in Excellence

I called customer service, got a very good agent. Based on their customer engagement/experience model, the only way I could get my problem solved was to change my schedule (the time I was spending already was burdensome). When we designed it from the customer perspective, we found some interesting things.

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CRM Best Practices: How to Choose the Best Free CRM System

Hubspot Sales

The biggest mistake many first-time CRM buyers make is evaluating vendors before deciding their own goals. By focusing on vendors, you end up reverse engineering their offerings to define your needs, rather than focusing on areas with real business value to your company. How much customer information do we have?

CRM 98