SugarCRM

NOVEMBER 16, 2017

Rebecca Wetteman, VP of Research at Nucleus Research , even says: “It’s less important that you have a 360-degree view of the customer and more important that the customer has a 360-degree view of you,” […] “Whether they touch sales, marketing, or service, customers need to get the same answer, the same tone, the same interaction.”.

CRM 38

CRM Lead Rank Lead Scoring ROI 38

Jonathan Farrington

OCTOBER 17, 2011

How to Delight Customers – The “What” and the “How”. The most successful; the most profitable; the “best to work for” companies on the planet, have an excellent customer care/service program in place ”. To be outstanding, organizations must deliver excellence in both material and personal service.

Customer 37

Customer Airlines How To Follow-up 37

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SEPTEMBER 22, 2011

Sales Tips and Strategies to Grow Revenues. by Lori Richardson on September 22, 2011. Sales Questions? You didn’t sell anything this week (month, quarter) because: You were too busy to make proactive sales calls. You were doing customer service all week. You hoped for sales to happen.

Lead Rank 177

Lead Rank Lead Scoring Top of Funnel Call-back 177

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DECEMBER 6, 2011

Sales Tips and Strategies to Grow Revenues. by Lori Richardson on December 6, 2011. Postal Service’s system has gotten. And you thought YOU had sales, customer service, and operations issues? Lori Richardson writes, speaks, trains, and mentors sales people and sales teams to greater revenues.

Lead Rank 153

Lead Rank Lead Scoring Social Media Top of Funnel 153

Increase Sales

APRIL 11, 2012

No one can give you more RAM, hard drive capacity, speed up your internet, or protect you from every computer virus currently known to man by downloading their awesome software. Many of them disable necessary windows services to give people the illusions that they are running quicker. Let me set the record straight on this.

Licensing 188

Licensing Marketing Microsoft Face-to-face 188

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AUGUST 5, 2011

Sales Tips and Strategies to Grow Revenues. by Lori Richardson on August 5, 2011. How could selling, customer service, cold calling, brand-building, and sales strategies have anything to do with our recent drive across the U.S.? Isn’t that what good sales and customer service is SUPPOSED to do?

Social Selling 160

Social Selling Hotels Lead Rank Lead Scoring 160

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DECEMBER 16, 2011

Sales Tips and Strategies to Grow Revenues. by Lori Richardson on December 16, 2011. They cannot do simple reports to determine the cost of a closed deal this year as compared to last year, and they often don’t know what is fully in the pipeline of each of their sales reps. Consulting. Unbelievable?

Lead Rank 172

Lead Rank Lead Scoring CRM Top of Funnel 172

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NOVEMBER 30, 2010

Sales Tips and Strategies to Grow Revenues. They did not have processes and methodologies in place for marketing and sales. Have they even talked to a business growth coach or sales strategist? I think that small businesses can use the stellar customer service that our clients are craving to their advantage.

Small Business 123

Small Business Small Business Lead Rank Lead Scoring 123