Babette Ten Haken

AUGUST 16, 2018

And then, an engineer? Hey, engineers are defined by The Big Bang Theory® entertainment program, aren’t they? And besides, the last time I checked, there are over 87 species of engineers. Software engineers? My Defining Voice keynote expands into workshops and coaching programs focused on professional innovation.

Engineering 55

Engineering Automotive SME Retention 55

Babette Ten Haken

DECEMBER 19, 2018

These 18 ways create a more effective customer retention strategy. Or a sales engineering professional, a customer service professional, or any other professional engaged in acquiring and retaining customers. However, they are contrary to everything you have learned as a sales professional. Subscribe to my blog.

Retention 79

Retention Ideal Customer Profile Strategy Customer 79

Babette Ten Haken

SEPTEMBER 27, 2018

And yes, for those STEM professionals (Science-Technology-Engineering-Mathematics) reading this post, I can feel you shudder. Here are 8 zinger blog posts to catalyze your professional innovation, workforce engagement and customer success during Q4. Confusing Customer Service Delivery with Customer Experience Delivery?

Ideal Customer Profile 71

Ideal Customer Profile Retention SME Hiring 71

Babette Ten Haken

APRIL 8, 2019

These professionals, including STEM professionals (Science-Technology-Engineer-Mathematics), often are the smartest people in the room. Discover how one of my Storytelling for STEM Professionals and Left Brain Thinkers keynotes and workshops can solidify, rather than segment, your organization. Hands down. Then contact me right here.

Decision Maker 101

Decision Maker SME Ideal Customer Profile Engineering 101

Allego

APRIL 16, 2024

Today, I’m joined by Sam Richter , bestselling author of Take the Cold Out of Calling ; technology entrepreneur; founder of Intel Engine; and an award-winning speaker. I’m a Hall of Fame speaker, so I deliver about 100 programs around the globe, including keynote presentations and occasional workshops.

Hiring 62

Hiring Scale Proposal Analysis 62

Babette Ten Haken

OCTOBER 3, 2018

Especially when our audience makes us uncomfortable, like when sales people present to STEM professionals (Science-Technology-Engineering-Math). That scenario means call scripts, sales training, customer service training and designs just may require greater flexibility. Contact me. Subscribe to my blog.

Ideal Customer Profile 69

Ideal Customer Profile Hiring Retention Engineering 69

Babette Ten Haken

AUGUST 6, 2018

Yet, unless we are designing, engineering, coding or selling a breakthrough innovation, customers continue to perceive us as commodities. When we have the opportunity to work directly with customers, customers really are not listening to what we have to say. From someone else’s reps or technical and engineering staff.

Customer 55

Customer Engineering SME Retention 55

Babette Ten Haken

JUNE 4, 2018

Often, our behavior sabotages our efforts to move sales, engineering, service, IT and Quality initiatives forward. Wrestling with increased employee, customer or association membership churn and searching for innovative strategies to get unstuck? Professional urgency impacts how we behave with our clients. Make a list.

SME 58

SME Churn Face-to-face Engineering 58

Babette Ten Haken

FEBRUARY 13, 2019

Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Gain tactics to help you better serve yourself, so you can better serve customers. ©2019 One Millimeter Mindset / Sales Aerobics for Engineers®, Ann Arbor MI. Take the next steps, here. Stuck in a professional rut?

Ideal Customer Profile 61

Ideal Customer Profile Guidelines Engineering Meeting 61

Babette Ten Haken

AUGUST 9, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. And discover what is possible, productive and profitable? Click here and let’s get started. Start moving one millimeter forward, today. Has what you read Today started you Thinking about tomorrow ? Contact me.

SME 129

SME Churn Retention Enterprise 129

Babette Ten Haken

DECEMBER 10, 2018

Collaborative Workplace Experiences create Better Customer Experiences. Confusing Customer Service Delivery with Customer Experience Delivery. 2 Ways We create unforgettably Innovative Customer Experiences. How a Customer Experience Culture leverages Collaboration. Enjoy this blog post? Right here, Today.

Ideal Customer Profile 64

Ideal Customer Profile SME Hiring Retention 64

Babette Ten Haken

JUNE 25, 2018

So much for “sticking close to the customer” for customer retention? Then, when implementation of technical and engineering solutions falls short of what was promised and contracted for, clients are dismayed. Hire me to speak or conduct an interactive workshop at your next corporate or association event.

Customer 54

Customer SME Retention Hiring 54

Smooth Sale

OCTOBER 19, 2018

The service: teaching people how to write more effectively. engineers, IT specialists, etc.) Between us, we designed a workshop, sold two clients, and put in place everything we needed for entrepreneurial business. We now offered a second workshop, renamed Think On Your Feet ®. The opportunity: Many professionals (e.g.,

Commission 60

Commission Course Hubspot Advertising 60

Babette Ten Haken

DECEMBER 3, 2018

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. Hire me to speak at your next event or conduct a workshop for you. Then, take the next steps. Subscribe to my blog.

Ideal Customer Profile 85

Ideal Customer Profile SME Hiring Customer Service 85

Babette Ten Haken

DECEMBER 17, 2018

Then again, we decide to go off-script in serving a disgruntled customer’s needs. And some of us decide to create a “good enough” engineered solution. Hire me to speak or conduct a workshop at your next corporate or association event. Consequently, we promise more than our company wants to deliver to offset poor product quality.

Ideal Customer Profile 65

Ideal Customer Profile Customer SME Hiring 65

Babette Ten Haken

JANUARY 7, 2019

The ones that reflect each customer’s reality and your role in their success? Engage me to speak or conduct a workshop at your next corporate or association event. Learn how to better serve your customers. If you answered “Yes” to any of these questions, then take action in one of these three ways.

Ideal Customer Profile 79

Ideal Customer Profile Outsourcing Services Customer Retention 79

Babette Ten Haken

MAY 21, 2018

Or, customer service is busy serving as many customers as possible. Then again, while engineering and operations are busy meeting increased output demands, downtime and number of defects increase. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

Customer 51

Customer Pivotal Retention How To 51

Babette Ten Haken

JANUARY 10, 2019

Babette Ten Haken’s One Millimeter Mindset keynote storytelling for customer retention speaking programs and workshops focus on innovative strategies and tactics for business growth, workforce profitability and professional development. Make a bigger impact on your career: Today, Tomorrow and in the Future.

Ideal Customer Profile 96

Ideal Customer Profile SME Retention Quota 96

Babette Ten Haken

NOVEMBER 26, 2018

As Professionals of Worth, consider the value of my Speaking Programs and Workshops on customer retention. I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. To learn more, contact me at this link.

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

Babette Ten Haken

OCTOBER 10, 2018

Current customers find us professionally boring when we communicate three key behaviors. No matter whether we sell or engineer, serve or account for, are knowledge workers or manual workers. Hire me to speak or conduct a workshop at your next corporate or association event. Let’s explore, shall we? job functions. Take action!

Ideal Customer Profile 70

Ideal Customer Profile Customer SME Hiring 70

Babette Ten Haken

JUNE 21, 2018

I have a great Workshop and Speaking Program called Overcoming Professional Intimidation and Us versus Them Mindset. ” Or, consider the administrators, customer service reps and loading dock workers who continuously are asked: “Hey, can you do this for me?” And there you have it. Contact me.

SME 53

SME Margin Retention Travel 53

Babette Ten Haken

NOVEMBER 12, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Please pass it along to the professional associations that you are a member of. Right here, Today. Discover what is Possible, Tomorrow. Contact me.

Ideal Customer Profile 89

Ideal Customer Profile Retention SME Compensation 89

Sales Hacker Training

SEPTEMBER 5, 2018

Their BTS Sales Practice solution trains professionals in skills such as negotiation, account strategy development, value communication, and customer empathy. Carew International provides end-to-end support in sales training, leadership development, and customer service. Onsite workshops. 9) Carew International.

Training 103

Training Scale Lead Qualification Lead Rank 103

Babette Ten Haken

DECEMBER 27, 2018

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. The subject of my keynotes and workshops on professional purpose and profitable workforce collaboration. Engage me to speak or conduct a workshop at your next corporate or association event.

Ideal Customer Profile 61

Ideal Customer Profile Customer SME Positioning 61

Babette Ten Haken

AUGUST 22, 2018

Providing compelling speaking programs and workshops focused on professional innovation, workforce engagement and customer success for customer retention. Often, realizing the impact of their own self bias on their professional development gives audiences and workshop participants reason for Pause. Contact me.

Customer 59

Customer Epiphany Retention SME 59

Babette Ten Haken

NOVEMBER 21, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Please pass it along to the professional associations that you are a member of. Right here, Today. Discover what is Possible, Tomorrow. Contact me.

Ideal Customer Profile 85

Ideal Customer Profile Strategy Customer SME 85

Babette Ten Haken

NOVEMBER 22, 2018

Starting in 2012, I realized that while my Sales Aerobics for Engineers® Blog continues to win awards, the blog focuses on far more than topics which are exclusively sales-related. They are so jazzed about the who, what, how and why my speaking programs and workshops catalyze them to move that one millimeter forward, as well.

Ideal Customer Profile 70

Ideal Customer Profile SME Retention Pivotal 70

Babette Ten Haken

NOVEMBER 19, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a customer retention workshop at your next corporate or association event. Please pass it along to the professional associations that you are a member of. Subscribe to my blog. Never miss another insightful post.

Retention 83

Retention Ideal Customer Profile Customer SME 83

Lessonly

MARCH 16, 2020

But then start reverse engineering the process. Whether we’re talking about sales, customer success, customer experience, customer service, you name it, no customer facing role can be defined by in-person training and binders anymore. From there, reverse engineer the schedule.

Software 26

Software Software Training Territories 26

Babette Ten Haken

JULY 11, 2018

Looking for a dynamic speaker for a breakout session workshop or keynote at your next event? Engage me to speak or conduct an interactive workshop at your next corporate or association event. And, from your own professional experience, you may be far more committed to executing a particular strategy than anyone else on your team is.

Strategy 61

Strategy SME Face-to-face Account 61

Babette Ten Haken

MARCH 6, 2019

Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers. Download my new checklist and worksheet: Six Professional Development Targets to Hit each Month.

Ideal Customer Profile 72

Ideal Customer Profile Churn SME Loyalty 72

Babette Ten Haken

AUGUST 21, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Planning your next team, corporate or association meeting? Contact me here. . Download my new checklist and worksheet: Six Professional Development Targets to Hit each Month.

Ideal Customer Profile 92

Ideal Customer Profile SME Industry Exact 92

Babette Ten Haken

SEPTEMBER 6, 2018

Isn’t it time to put my speaking programs and workshops into play, real-time, in your organization? Your customers will thank you. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me and let’s start that conversation, shall we? Never miss another insightful post.

Retention 61

Retention Customer Hiring SME 61

Babette Ten Haken

DECEMBER 13, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Please pass it along to the professional associations that you are a member of. Right here, Today. Discover what is Possible, Tomorrow. Subscribe to my blog.

SME 69

SME Retention Ideal Customer Profile Hiring 69

Babette Ten Haken

DECEMBER 12, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Please pass it along to the professional associations that you are a member of. Subscribe to my blog. Share your email address in the red box in the right column.

Retention 61

Retention Ideal Customer Profile Customer SME 61

Babette Ten Haken

JULY 2, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. What are you waiting for? Contact me.

SME 53

SME Retention Motivation Meeting 53

Babette Ten Haken

AUGUST 13, 2018

Consider one of my professional speaking programs and workshops to determine the professional value of finding your professional Zen. Your customers will totally appreciate the change in your approach. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me.

Customer 53

Customer SME Retention Quota 53