Remove Customer Service Remove Follow-up Remove Software Remove Sports
article thumbnail

Customer Service Training in Call Centers: A Quick Guide to Building a Better Team

Lessonly

Have you ever been on the receiving end of a bad customer service experience? With nearly 3 million customer service employees in the U.S. alone, customer service is a relevant and necessary job. With nearly 3 million customer service employees in the U.S. Let’s explore…. Assess, Plan, Build .

article thumbnail

Meet the Spiff Team: Chapter Eight

The Spiff Blog

Whether you’re a regular follower of the Spiff blog or a first-time visitor, we’re excited to have you here for the latest edition of our Meet the Team series. So, without further ado, let’s jump in and get to know some of the incredible people who make up the Spiff team! A warm welcome to all of our readers!

Meeting 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is the psychology of sales and why is it important? Study behavior to close more deals

PandaDoc

But even here, nuances pop up. Once someone commits to a small agreement, they’ll likely follow through with more extensive commitments further down the line. An example would be asking for minor commitments early on, like scheduling a demo or signing up for a newsletter. Take your cue from sports companies.

Study 52
article thumbnail

The B2B Marketer’s Ultimate Guide to Reddit

Zoominfo

Rather than one centralized location, Reddit is made up of hundreds of thousands of subfolders that act as individual forums—referred to as “subreddits”. For example, if you work for a software company, you won’t have much luck posting in a sports or entertainment subreddit. But, hear us out. Create your own subreddit.

B2B 157
article thumbnail

Improve Your e-Learning Sessions with These Strategies

Smooth Sale

When he isn’t planted at his desk writing something up, he’ll be wandering around town practicing photography or watching his favorite sports teams with his friends. Interactive tours of a new software application are more enjoyable and more memorable than reading an instructional manual.

article thumbnail

7 ways to improve customer service desk performance

Apptivo

7 ways to improve customer service desk performance 3. Former Zappos CEO Tony Hsieh once stated, “Customer service shouldn’t just be a department, it should be the entire company.” To stay ahead of the competition, businesses must prioritize exceptional customer service.

article thumbnail

Practice Makes Habits: Why Adjusting Your Training Methods Matters

Lessonly

Getting up at 4:30am for Orange Theory or packing the same grilled chicken salad for lunch everyday doesn’t happen on its own. . Everybody has a different answer and different statistics to back up what they believe. Consistency in daily tasks, like for salespeople—emails, calls, follow-ups, forecasting, product knowledge.