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15 CRM Statistics You Need to Know

Pipeline

In today’s constantly evolving business landscape, staying current on the latest Customer Relationship Management (CRM) trends and insights is critical. Here are 15 key CRM statistics carefully selected and verified by our team to help you stay ahead of the competition. General CRM Statistics 1) 12.6% In fact, with a 12.6%

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Sofia University Delivers Human Experiences with CRM + Marketing Automation

SugarCRM

This led Sofia University to start looking for a CRM that would integrate with their emailing and marketing automation platforms. Having past familiarity with SugarCRM and being happy with the results, Ashley reached out to schedule a demo and see how much has changed in the platform since 2017.

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The Future Of Lead Generation

MarketJoy

Inside sales and remote sales teams have continued to rise to just under 30% of the universal salesforce, according to 2017 research from InsideSales.com. In 2018, Gartner predicted, “by 2022, two-thirds of all customer experience projects will make use of IT, up from 50 percent in 2017.” Personalization.

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What is Data Normalization & Why Should You Care?

Zoominfo

Two common examples are a CRM and marketing automation platform. In fact, 56% of enterprise software decision makers have implemented a sales force automation solution (CRM) and 53% have implemented an enterprise marketing solution. You sell into a number of industries but predominantly serve the financial service professionals.

Data 113
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Why Your Business Needs Great CRM

SugarCRM

Rebecca Wetteman, VP of Research at Nucleus Research , even says: “It’s less important that you have a 360-degree view of the customer and more important that the customer has a 360-degree view of you,” […] “Whether they touch sales, marketing, or service, customers need to get the same answer, the same tone, the same interaction.”.

CRM 38
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AI’s Role In Sales and Marketing

Sales and Marketing Management

Predictions for the impact of AI, the authors state, suggest a doubling of the economic growth of developed countries between 2017 and 2035, potentially adding $7.4 Companies that use AI will be able to predict demographic compatibility, track consumer movement, foresee purchases and offer excellent customer service.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.