Artificial Intelligence in Business Decision Making
SugarCRM
JANUARY 18, 2021
The Perception of AI for Businesses: 2017. SugarCRM surveyed in 2017 to find out how businesses were indeed approaching AI and data-driven processes. Here’s what the 2017 survey numbers indicated: Most businesses were using or planned to use AI. Only approximately 15% had a rigid no approach to AI in 2017.
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