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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Sales Pros Say This Tool is Key to Driving Sales: How to Close More Deals With It [Data]

Hubspot Sales

When it comes to sales, there's a lot of innovation happening — and therefore, a litany of new tools. But only one type of tool is considered "effective" by 78% of global sales professionals. What's this magic tool? It's a CRM (or Customer Relationship Management Platform). It's not that new or hard to access.

Data 90
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8 Clever Tools that are Essential for eCommerce Businesses

Pipeliner

To be successful, eCommerce businesses employ the functionalities of several tools to help them engage with their customers, generate sales, fulfill orders, and keep up with other business processes smoothly. 8 Essential Clever Tools for eCommerce Businesses. 8 Essential Clever Tools for eCommerce Businesses.

Tools 52
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Customer Service Is Overrated!

Partners in Excellence

The responses focused on great customer service. It’s what most customers cite when questions about how they make buying decisions. Sometimes, I wonder if all of us, customers included are missing the point. What if we designed products, services, buying experiences that didn’t need customer service?

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B2B Blog Post Round Up: Marketing Tech, Direct Dials, and More

Zoominfo

The problem is, with so many technologies crowding the market, companies struggle to determine which tools are the best fit. What’s more, only 9% have and use the tools they need ( source ). What’s more, only 9% have and use the tools they need ( source ). Today, we break down the most important categories of marketing tools.

B2B 124
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Your buyer’s guide to choosing the right chat(bot) platform

Zoominfo

enable marketers to offer 24/7 customer-centric communication for the buyer journey. Here are a few different use cases: Customer Service and Support B2C Customer Acquisition B2B Demand Generation and Account-Based Marketing B2B Sales Acceleration and Buyer Enablement. Section 1: Identify Your Use Cases.

Lead Rank 130
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Your buyer’s guide to choosing the right chat(bot) platform

Zoominfo

This transformation gave birth to what we know today as chatbots, conversational marketing , live chat, etc, and they enable marketers to be more customer-centric in their design of the buyer journey. Your marketing tools should integrate seamlessly with your existing workflows in order to keep real-time data flowing into your CRM.

Lead Rank 130