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Excellent Customer Service Is Your Company’s Secret Weapon

Sell Integrity

In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.

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The Future of Customer Service Is Bright: Why Customer Service Enablement Is Game-Changing

Lessonly

Case in point, do any of these situations resonate with your customer service experiences? You locked yourself out of your bank account with too many failed password attempts, so you call the support line to confirm your identity and get back in. These types of customer service experiences are all common.

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65+ Statistics About Artificial Intelligence

Zoominfo

Early adopters of AI have achieved significant benefits – including increased efficiency, cost reduction, improved customer experience, revenue growth, and more. If you’re skeptical about AI, today’s blog post is for you. Only 23% of businesses have incorporated AI into processes and product/service offerings today ( source ).

B2B 247
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List Segmentation: The Key to Email Marketing

Zoominfo

No matter how many times we’re told email marketing is dead, the channel continues to be an effective way to generate revenue. It’s no longer good enough to send your entire customer database the same offers. It’s no longer good enough to send your entire customer database the same offers. Unfamiliar with the term? Keep reading.

Segment 219
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27 Best AI Chatbots for Your Business to Try

Nutshell

From customer service and data analysis to research and writing, there are plenty of tools to help streamline the process. For example, a customer service AI chatbot can assist your team — and your customers. Jasper AI also offers an API for you to add their AI services to your platform.

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65+ Mind-Blowing Artificial Intelligence Statistics

Zoominfo

Early adopters of AI have achieved significant benefits – including increased efficiency, cost reduction, improved customer experience, revenue growth, and more. If you’re skeptical about AI, today’s blog post is for you. . Only 23% of businesses have incorporated AI into processes and product/service offerings today ( source ).

B2B 150
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The Marketer’s Guide to Email List Segmentation

Zoominfo

No matter how many times we’re told email marketing is dead, the channel continues to be an effective way to generate revenue. It’s no longer good enough to send your entire customer database the same offers. If segmenting by job function consider the different departments you serve — like sales, marketing, customer service, or IT.

Segment 130