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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Subscribe to my blog. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me.

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Winning Sales: How You Need To Be Enabled

Anthony Iannarino

The world of sales and marketing has long recognized and spoken about “ value creation.” Some have become so dependent on a SME that they don’t even want to have a discovery meeting without having one with them. It doesn’t mean you have to have more technical knowledge than your dream client’s technical expert, their SME.

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3 Ways Your Value Added Customer Experience Efforts are not Valued

Babette Ten Haken

Subscribe to my blog. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me.

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2 Ways We create Unforgettably Innovative Customer Experiences

Babette Ten Haken

Subscribe to my blog. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me.

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6 One Millimeter Mindset™ Articles leverage Professional Experience

Babette Ten Haken

Subscribe to my blog. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me.

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Customer Success Storytelling leverages Customer Experiences

Babette Ten Haken

Truth be told, customer success storytelling is more than a content marketing and demand generation exercise. Subscribe to my blog. She is a STEM-trained scientist, corporate catalyst and design thinker. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me. is available on Amazon.

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Leveraging Our Productive and Professionally Profitable Voice

Babette Ten Haken

Then again, so do sales and marketing professionals. Subscribe to my blog. She is a STEM-trained scientist, corporate catalyst and design thinker. She is a member of SME, ASQ, SHRM and the National Speakers Association. In other words, the issue is ubiquitous. See what I mean? Contact me. is available on Amazon.

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