5 Stellar SaaS customer service tips to reduce churn and build loyalty
PandaDoc
AUGUST 26, 2020
Clients paying for SaaS (that is, software as a service) will be doing so on a recurring basis. As with any software, SaaS is subject to an open-ended process of amending and reworking. Another important point to bear in mind here is that good client service can do a lot to reduce churn. Top tips for SaaS customer support.
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