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3 Reasons Why Your Sales Team Isn't Generating More Leads (And How to Fix It)

Sales and Marketing Management

Author: Matthew Sunshine More than 40 percent of salespeople claim that lead prospecting is often more difficult than qualifying and closing the actual deal. This could be why so many salespeople struggle with lead generation and instead spend much of their time on current business. 4 Ways to Fix These Problems and Generate More Leads.

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3 Tips to Boost Customer Retention and Growth

Sales and Marketing Management

It may surprise you, however, that to reach that objective, you don’t have to chase after any leads. You don’t even need to land a single new customer. According to a study from Harvard Business School , you can boost profitability by 25 to 95 percent by focusing on current customers and boosting retention rates by just five percent.

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The Monthly Rundown: Startups to Watch from Shamus the Sales Guy

Crunchbase

Lead Investor: Koch Disruptive Technologies. Lead Investor: Lightspeed China Partners , Lightspeed Venture Partners. Lead Investor: Health Velocity Capital. Lead Investor: Insight Partners. Industry: Customer Service, Enterprise Software. Lead Investor: Notion. HQ: Boulder, CO. HQ: Beijing, China.

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Dramarama: Coach Your Customer Experience Team From Surface Acting to Deep Acting

Miller Heiman Group

In a world where what matters most to customers is the emotional impact of their interactions with front-line employees, authentic emotional connections are essential. Faking it till you make it is a recipe for subpar customer experience. Customer service reps often don’t feel an emotion that matches how their customers feel.

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Are You Offering Your Customers the Best Service??

Smooth Sale

Should the situation above sound familiar, it could be worth asking yourself and answering, ‘Are you offering your customers the best possible service? If not, now is the time to prepare the right action and do something to remedy this situation. Communicate Effectively. Conclusion. Communicate to Attract Interest’.

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What is the Importance of CRM in the Healthcare Industry

Apptivo

For instance, viruses have gone through multiple evolutions and this has altered their effects on humans leading to the identification of unknown pathogens and new diseases. Did you know there was a time when most of the illnesses were cured effortlessly through home remedies? Customer Service.

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Sales Tips: 5 Steps Salespeople Must Take to Regain Lost Trust of Customers

Customer Centric Selling

the customer purchased the wrong product despite recommendations and still feels misled), find a way to take accountability. Becoming defensive, even if you’re justified, is only going to upset the customer more. The customer feels as though you’ve lead them in the wrong direction. Ask People What They Need From You.

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