Customer Service Marketing Oracle Up-Sell 
Hubspot Sales
AUGUST 7, 2024
Delivering a product to a global audience in highly competitive fields requires impeccable organization, constantly improving customer retention, and top-tier relationship management — and some assistance from AI and automation can only help. An effective CRM is make-or-break for SaaS companies because of: Customer Retention.
Sales and Marketing Management
AUGUST 8, 2017
Author: Tony Medrano Discovering how to efficiently locate, convert, up-sell and retain top customers are critical success metrics for any growing company. The best customers make four times as many purchases (Source). This can be accomplished and, more importantly, scalable through live chat sales and customer care.
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Sales and Marketing Management
AUGUST 31, 2017
It may seem an easy enough question, but you’d be surprised by how many marketers and salespeople can’t provide a simple answer. You have a vision but no one outside marketing or management knows what it is. This includes everyone involved in pre-sales, customer service and sales. You have a sales/marketing gap.
Sales Hacker
SEPTEMBER 30, 2019
If you missed episode 76, check it out here: PODCAST 76: Bottom-up Approach for Sales Rep Productivity Model w/ Kevin Egan of Slack. So when we think about a re-imagined approach to customer service, it’s one that is truly omni-channel, data rich, and automated whenever it needs to be. What You’ll Learn.
Sales Hacker
FEBRUARY 12, 2021
More often than not, companies end up with overly complicated systems that actually add more friction and complexity to the company. For such a complex system to run smoothly, all departments: sales, marketing, support, and accounting need to be connected and communicate in real-time.
Crunchbase
MAY 14, 2020
From CEOs, to longtime advisers, to up-and-coming SDRs, these sales rock stars are dropping knowledge left and right, and it would truly be a shame to miss out. . He’s constantly on Twitter ( @godardabel ) sharing relevant research and interesting findings related to sales, and is definitely someone to follow in order to up your sales game.
Sales Hacker
AUGUST 8, 2018
Here’s a closer a look at the evolution of customer relationship management and where it’s headed. It’s not a bad thing, but you won’t see hundreds of customers lining up outside at 4:00 am to wait for the next big product release from some IT cloud storage company. CRMs are evolving to optimize the customer journey.
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