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Generative AI, Telling Us What We Already Should Know?

Partners in Excellence

How do I handle objections… ?” I’ve become relatively agile in prompt engineering, so I keep tweaking them, trying to find that “Aha” revelation. Some of the interest is a “shiny object” reaction. We should know the trends, issues, challenges faced by organizations in our ICP.

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Aligning Customer Objections to the Buying Process

SBI Growth

Don’t get me wrong, I revel in an easy solution. One of the biggest problems for sales reps is customer objections. In this article I will address an alternative way to look at objection handling – from the point of view of the buyer. Talented sales reps will use this customer insight to expertly handle customer objections.

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How I’m Using ChatGPT

Partners in Excellence

While many are reveling in ChatGPT’s ability to paper the world with endless amounts of drivel, I mean content, I find it not that useful. Since my objectives in customer focused content is to be highly specific and relevant to the issues the customer faces, GPT is, currently, not very useful.

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College Football Wagering and What It Has to Do with Sales

Braveheart Sales

While I was watching ESPN’s College Game Day, I heard Chris “The Bear” Fallica, who is a research producer and sports betting analyst for ESPN, make an observation about betting odds that was a revelation to me. He commented that when people place bets, they generally bet on the outcome they want. Selling Emotions. Well, guess what?

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Your Sales Kick-Off Meetings Are a Waste of Time!

Igniting Sales Transformation

The surprising thing is that this is NOT a new revelation. As sales teams mount their final push to finish 2019 strong, someone in a sales enablement, marketing or sales support role is planning what has become status quo in sales. The annual sales kick off (SKO) meeting. But let’s get real. SKO’s are expensive!

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You Can’t “Just Call It In” To Win In Cold Calling

The Pipeline

But as a result of putting a structured and proven approach into practice, they usually have a measure of success, meaning more appointments, more returned voice mails, more confidence in facing objections, and usually a big boost to their confidence. One key to success is being present and in the call, not “just calling it in”.

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Our Job Is Helping The Customer, But All We Do Is Focus On Beating The Competition….

Partners in Excellence

I have to start this post with an acknowledgement and a concern about misinterpretation/misapplication of this article. First, every month, Lahat Tzvi and I have a conversation. We don’t have a set agenda, we talk about what we are seeing, usually it’s me whining about the state of professional selling. Think about that for a moment.