The Spiff Blog

FEBRUARY 24, 2023

Sales objections are a common occurrence during a typical sales cycle. Therefore, learning how to effectively handle objections is crucial to hitting goals, crushing sales quotas , and developing a successful sales career. This blog post will discuss the most common sales objections and provide actionable tips on how to combat them.

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The Pipeline

OCTOBER 7, 2014

How to Shift the Conversation from Product to Objectives. However, 75% of customers who switch from one vendor to another say they were satisfied at the time that they switched. Objectives! In this webinar, sales expert, Tibor Shanto, covers how to shift the conversation from your product to your prospects’ objectives.

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DiscoverOrg Sales

JULY 10, 2018

If you’re dealing with an objection, congratulations! shows that the more negative sentiment you get during calls, especially in later stages, means the prospect is wrestling internally – hoping you can make them feel good. We should relish objections,” says Steve Bryerton , DiscoverOrg’s VP of Sales. I love objections.

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Mr. Inside Sales

AUGUST 22, 2019

Instead of ad-libbing, they have learned, internalized, and use best practice responses to the objections and stalls they get over and over again. When you are in the market again, could I be one of the vendors/suppliers/sources you go to for a quote?”. Response #1. We do order, we just don’t need any now”]. Response #6.

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Hubspot Sales

MARCH 20, 2018

Types of Objections. When we talk about objection handling in sales, it is often focused on the later stages of the buying cycle, usually during negotiations. We focus on pricing and timing issues -- the types of objections that prevent a deal from closing. Prospecting is hard. The Top 7 Prospecting Objections.

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DiscoverOrg Sales

SEPTEMBER 26, 2018

Remember that last sale that you made where you ran into an objection? We all know that selling doesn’t really start until we run into an objection. The reason is, objections allow us to get an idea of what our prospect is feeling internally. We’re going to focus on overcoming objections in five steps.

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Hubspot Sales

MARCH 2, 2018

Common Sales Objections. We're already working with another vendor.". Every prospect you speak to has sales objections, or reasons they’re hesitant to buy your product. Why are sales objections unavoidable? To be successful, reps must learn how to both discover and resolve these objections. I hate you.".

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The Pipeline

MARCH 13, 2017

The main reason is that most vendors and sellers spend time and effort to differentiate themselves from other products, companies, or sales people. What some vendors think is really different, may not be that important to the market, which is likely why the others have avoided it. Buying and selling are very subjective experiences.

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Mr. Inside Sales

MAY 27, 2018

There has been a lot of talk recently about “Objections.” For those of you who have been reading my blog for years know, I’m all about giving you and your team proven, word-for-word scripts and talk tracks so you can successfully deal with the common objections and resistance statements you get, day in and day out. It’s that simple.

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Mr. Inside Sales

FEBRUARY 15, 2018

Are you still ad-libbing a response to the “your price is too high,” objection? Let’s face it, buyers have been using this objection way before you or your father or great grandfather got into sales, and you’d think that by now we’d all know how to effectively handle it. Technique One: Avoid this objection from every coming up.

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Zoominfo

SEPTEMBER 1, 2018

If you’re dealing with a sales objection… congratulations! We should relish objections,” says Steve Bryerton , ZoomInfo’s Vice President of Sales. When sales prospects offer objections, it means they’re taking you seriously. What Does a Sales Objection Look Like? That’s exactly where you want to be. “We

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Chorus.ai

JULY 28, 2020

Objection handling is tough. Sales objections come in many forms, and it takes experience and quick wit to get used to them. It’s not just reps fielding sales objections who think so, either. As many as 35% of sales leaders believe objection handling is the biggest challenge their reps face. Why Do Buyers Object?

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Mr. Inside Sales

NOVEMBER 26, 2022

Tired of getting blown off with the objection: “We’re all set,” when prospecting? Or maybe you get one of these variations of the “We are all set” objection like: “We are okay with our present system.”. What I’ve found is that those companies who are already using a vendor for this are surprised to learn that….”.

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LeadFuze

DECEMBER 1, 2021

Need Help Automating Your Sales Prospecting Process? Why people raise objections. The problem is that I can’t seem to overcome objections. There are a few ways to get out of objections, and one is the defusing objection framework. People who Raise Objections Are Real: What to Avoid. What You’ll Learn.

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Mr. Inside Sales

OCTOBER 1, 2015

There is always someone who can do it cheaper, or faster, or better (at least in the mind of your prospect). Because of this, prospects – and even customers – are constantly on the search for a better deal. Listen carefully to not only what your prospect says here, but how they say it. Again, be assumptive with this.

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Mr. Inside Sales

JULY 31, 2017

Let’s face it — prospecting by phone is hard. It doesn’t matter if you’ve done your social media homework on LinkedIn and found a distant cousin in Utah, if you’re making, fill in the blank here (“unexpected calls”, “prospecting calls”, “discovery calls”, “cold calls”, etc.), you’re going to get resistance. Let me ask you…”.

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Mr. Inside Sales

APRIL 8, 2022

For those of you who are prospecting, this objection, “We’re happy with who we’re using,” is something you most likely encounter often. In fact, because you already have someone, this is the perfect time to compare prices and services with other vendors. The question is: what do you say to it? Let me ask you this….”.

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Chorus.ai

DECEMBER 1, 2020

Objection handling is tough. Sales objections come in many forms, and it takes experience and a quick wit to get used to them. It’s not just reps fielding sales objections who think so, either. As many as 35% of sales leaders believe objection handling is the biggest challenge their reps face. Why Do Buyers Object?

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Objections Case Study ROI Lead Rank 73

Zoominfo

DECEMBER 15, 2020

It’s a science — understanding the market + humanization + appeal = (hopefully) more fitting prospects. Prospects typically get countless cold calls reaching for sale — so you still have to stand out from the (auditory) crowd. Organize Prospect Info by Building a Database from Scratch. I don’t have the budget for that.”.

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Mr. Inside Sales

MAY 15, 2017

Last week I was speaking with a new prospect who had called in to inquire about one of my inside sales training programs. And that’s when I got the old stall, “Well, let me run this by my boss, and I still have to hear back from some other vendors, etc.” 2) Find out why your prospect isn’t going with you. Sound familiar?

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Mr. Inside Sales

MAY 15, 2017

Last week I was speaking with a new prospect who had called in to inquire about one of my inside sales training programs. And that’s when I got the old stall, “Well, let me run this by my boss, and I still have to hear back from some other vendors, etc.” 2) Find out why your prospect isn’t going with you. Sound familiar?

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The Pipeline

APRIL 11, 2016

Thus far in this series we have looked at two prospects segments that are popular among sellers, mostly because they are likely the easier of the three. The reason for that is that those who thrive on prospecting this segment, not only have more fun selling, they face less competition, and as a result make more sales and commissions.

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Increase Sales

JULY 21, 2017

Top sales performers know how to overcome a sales objection. Yet when that sales objection is something beyond their control such as customer service, delivery by another vendor to invoicing, earning the sale becomes even more difficult. How do you handle this sales objection? Real Time Bad Customer Service.

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Mr. Inside Sales

JUNE 17, 2022

Jeffrey Gitomer tells a great story about how he once bet a client his entire training fee on whether there were more than eight objections their sales team got on a regular basis. 4: Going to use their old vendor. #5: 7: #8: Turns out, this company’s “complicated sale” had just six objections they got 90% of the time.

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Anthony Iannarino

FEBRUARY 24, 2020

A lot of the sales literature on objections suggests that one should “overcome” them, providing the client with a reason to move forward despite their initial resistance. There is another view of objections that provides a more useful picture of a client’s initial resistance to agreeing to a commitment or a conversation.

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Keith Rosen

DECEMBER 1, 2020

Asking these questions keep your costly assumptions about each prospect at bay so you are making decisions based on the facts rather than fiction. Most importantly, these questions help get in your prospect’s head to determine if they understand your value proposition, key differentiators, and the likelihood of hiring you.

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Hubspot Sales

JUNE 21, 2023

Salespeople need to be able to neutralize and move past buyer objections to be successful, but there's a distinction between objections and brush-offs. Brush-offs are time savers — ways for prospects to get you off their back without much regard for what you‘re selling or how you’re selling it. Dare to be different.

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Sales Hacker

DECEMBER 6, 2019

If you confuse objection handling and negotiating , you could be losing sales. . In this article, we’ll look at what objection handling and negotiating are (and what they aren’t). Then we’ll go in-depth to look at 5 techniques for handling objections and sales negotiation, so you always walk away with a win. Let’s get started.

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SalesHandy

APRIL 20, 2021

But there will be times where you and your team will face tricky sales objections questions, putting you in a tough spot. While it’s great for leads to clear their concerns before committing to a purchase, you’re on the hook to give them quick resolutions to these sales objections. Why Do Prospects Have Sales Objections?

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The Pipeline

SEPTEMBER 18, 2017

If you are the incumbent, the best way to avoid a client to change vendors, is to continuously introduce change in how your product helps the client achieve their objectives. At its core, it is about first changing how the buyer/prospect views their reality. If you are not the incumbent, then it is all about regime change.

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criteria for success

MARCH 11, 2020

Handling objections at the close is a common hurdle salespeople must overcome when finalizing a deal. These delays are usually related to the prospect still needing to get buy-in either from stakeholders and/or decision makers. Objections are Opportunities. Objections are Opportunities. Handling Objections.

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The Pipeline

NOVEMBER 2, 2021

While all roads lead to price, the question is which road you choose, and how you get your prospect there. Based on what the prospect hears when you answer they will go one of two ways. Or whether you can do something they already have a vendor for, but cheaper.

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Zoominfo

AUGUST 2, 2020

Fit data helps marketers score and segment prospects into personas suitable to be in your customer base. Opportunity data helps identify favorable conditions for a company to act on when prospecting. Accuracy: Generally speaking, the closer a vendor is to the data source — the more accurate the data will be. Opportunity Data.

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Mr. Inside Sales

MAY 22, 2020

You go back to basics: you acknowledge them, and then go around them to either earn the right to have a conversation, or to qualify the prospect. Let me ask you this: When things settle down and you get back into the office, and back to doing business again, what does your ideal vendor look like?”. Response: “I totally understand.

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Mr. Inside Sales

DECEMBER 4, 2020

If you prospect by phone for a living, then you’re no stranger to rejection. It’s no wonder that the most liked blog post I’ve put out over the last two years deals with a proven way to overcome the rejection and the objections you get while cold calling. There are many variations of the “ We are all set ” objection.

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SalesFuel

MARCH 20, 2024

But, by being aware of what is driving these decision-makers, you can successfully counter their objections and win them over. Unfortunately, these types of price-related objections are common. SalesFuel’s Voice of the Sales Rep found that “your price is too high” is the top objection they hear.

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The Pipeline

SEPTEMBER 18, 2018

Don’t take my word, here are some eye-opening insights from TrustRadius’ 2017 The B2B Buying Disconnect: Vendors focus on providing material that buyers don’t find very useful or trustworthy. Vendors overemphasize selection criteria that aren’t important to buyers. Make them proficient in conversational in business.

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