2010 Customer Service Marketing Training 
Sales and Marketing Management
MARCH 4, 2018
The fact is retaining best customers remains a challenge for sales and marketing professionals, leading to wasted time and money. Two solutions have helped my company, Stirista, achieve a 95 percent customer retention rate and should work for your business: Turn every employee into a customer-facing one. What to do?
The Sales Hunter
DECEMBER 15, 2011
It’s time we kill the term “social media” and replace it with “business marketing.” Internet platforms are very effective for generating business with both existing and new customers. Develop your business marketing strategy first by asking yourself the following questions: 1. customer service.
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The Sales Hunter
MARCH 2, 2012
I count it a privilege and an honor to share with thousands of salespeople each week through my blog, website, videos, speeches and training programs. Regardless of the market you sell to, take a moment and reflect on the number of people with whom you come in contact — sometimes just once, other times on a regular basis.
The Sales Hunter
FEBRUARY 27, 2012
Have in place some sort of a low-touch contact or marketing program that allows you to remain in contact with these cold-leads from time to time. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip.
The Sales Hunter
FEBRUARY 20, 2012
Generating sales leads is not the sole responsibility of the marketing department. For many salespeople, if they had to wait for marketing to generate leads, they would wind up suffering a slow death. Immediately after you thank them for their comments, ask them for the names of others who would benefit from the same service.
The Sales Hunter
FEBRUARY 8, 2012
I’ve often said that the problem with a “social media strategy” is that it really should be called a “business marketing strategy.” I encourage you to read Lauren’s article and then actually apply some of the insights she offers to your business marketing strategy. Risk of Social Media Marketing?
The Sales Hunter
DECEMBER 27, 2011
Complain about marketing, insisting they are the reason you have not been able to close more sales. You think it’s effective to spend your time spouting off to anyone who will listen, including customers, about how inept marketing is. Sales Training Tip #375: RFPS are Rarely Final. customer service.
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