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Why Customer Service Success Starts with a Great Customer Service Training Program

Lessonly

I guarantee every adult, from your Aunt Carla to your favorite sitcom character, can share a story about a terrible customer service experience. The truth is, the customer service industry is in the midst of a revolution. What Is a Customer Service Training Program? And it’s more than worth it.

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How to Update Your Customer Service Training Manual for Remote Work

Lessonly

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. How to write a customer service training manual template.

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Customer Service Training in Call Centers: A Quick Guide to Building a Better Team

Lessonly

Have you ever been on the receiving end of a bad customer service experience? With nearly 3 million customer service employees in the U.S. alone, customer service is a relevant and necessary job. With nearly 3 million customer service employees in the U.S. Let’s explore…. Assess, Plan, Build .

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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

“The main value of [this] model is that it forces you to look closely at how you would perform in each market, one at a time, at the micro level,” Nataly Kelly, vice president of localization at HubSpot , wrote in the article. The dip — a 29% drop from 2019 to 2020 — stems from the pandemic and damaged economy.

Lead Rank 211
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

“The main value of [this] model is that it forces you to look closely at how you would perform in each market, one at a time, at the micro level,” Nataly Kelly, vice president of localization at HubSpot , wrote in the article. The dip — a 29% drop from 2019 to 2020 — stems from the pandemic and damaged economy.

Lead Rank 130
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Culture: The Sales Organization’s Secret Weapon

Janek Performance Group

Culture is the ultimate tool in shaping a thriving company. In this article, we will explore the significance of culture for sales organizations and provide practical insights on how to cultivate a thriving sales culture. Same Culture, Same Results Professional sports teams can provide great examples.

Hiring 62
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8 Important Marketing Trends Ecommerce Sites Need to Understand in 2023

Pipeliner

Publish Conversion-Focused Long-Form Content Your blog can be a powerful sales tool if utilized effectively. This natural sports supplements brand lists all of the article author’s credentials below the headline to ensure readers understand they’re receiving reliable, expert advice from a knowledgeable source.

Trends 52