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Vigon International: Building New Bridges with SugarCRM

SugarCRM

SugarCRM customer Vigon International is a company with a long history in manufacturing and supplying flavors, fragrances, and cosmetic ingredients for companies around the world from their location in East Stroudsburg, Pennsylvania. SugarCRM. “We The solution? We literally have a Ferrari of an ERP software system.

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5 Core Lead Management Features Your CRM Needs

SugarCRM

Our previous blog post discussed the core CRM features for sales automation. In this blog post, we’ll touch on the key features of lead management within a CRM. So, let’s dive into the lead management features that can make or break a CRM. This includes simple execution and tracking features.

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Mazars: Saving Over 2,000 Hours Annually With Sugar Implementation

SugarCRM

They realized that one way of tackling those challenges would be through a CRM deployment. However, with a company offering specialist services to an impressive number of customers, an average, run-of-the-mill CRM would just not cut it. ” – Sarah W.,

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4 Tips For Presenting CRM ROI to Your Leadership Team

SugarCRM

CRM Return On Investment (ROI) is a complex topic. Technology innovation market research leaders have released a series of uses research and innovation to construct a trusted CRM ROI calculation—and their ideas really stuck with us. So what is the return on CRM? if you use an edge CRM. A cloud-based CRM delivers 3.2x

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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

Casabaca Toyota was able to achieve this with the help of SugarCRM. In its first implementation of SugarCRM, the company was able to digitize these processes to conduct simple activities like collecting data and sending invoices. . CRM manager, Casabaca Toyota. Realizing ‘Manual’ Should Only Apply to The Cars They Sold .

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How Aligning Strategy and Customer Needs Helped Backcountry Experience Record Sales Growth

SugarCRM

But with such rapid expansion, Backcountry needed a CRM partner that would help them grow and scale as a business while helping to personalize and automate their sales communications and processes. How Choosing the Right CRM Partner Allowed Backcountry to Prioritize Customer Needs. Download the full case study here.

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Is Net Promoter Score (NPS) still a relevant success metric?

SugarCRM

Leveraging NPS Metrics with Customer Relationship Management (CRM) Tools. NPS metrics can be a useful tool for any business, but they become truly powerful when combined with a strong customer relationship management (CRM) system. appeared first on SugarCRM. The post Is Net Promoter Score (NPS) still a relevant success metric?