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Like Peanut Butter and Jelly: How Training Software and a Knowledge Base are a Perfect Pair

Lessonly

It takes thoughtful consideration to curate the right mix of enablement tools to set up employees on a path toward ongoing success—and training software and a knowledge base are a perfect pair for growing teams. Productivity tools broadly accelerate daily work through automation or digitization. Why use a knowledge base?

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How Online Sales Can Help You Grow in Hard Times

Hubspot Sales

It can be as simple as turning the channels that you already use to interact with your customers, such as your website, chat, and forms, into a channel that directly contributes to revenue. The Right Tools Will Make the Online Sales Even Easier. I know that shift can feel daunting. After all, time is money in this field!

Hubspot 89
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5 Insane Tips for Enhancing B2B Customer Experience

Cience

According to a study , millennials account for 73% of all B2B purchasing decisions. Self-service portal that empowers customers to get instant and easy access to a rich knowledge base – complete with FAQs, free demos, video tutorials, etc. ” Did you know? Is my pricing model customer-centric?

B2B 98
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30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Study them, learn from them, and apply their best practices in your own partner programs. Sales / Support Partners.

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How to Enable Your B2B Sales Team to Convert Inbound Leads

Sales Hacker

Sales Organization Tools: Trello , Asana. Technology provides multiple potential channels for response: Website chat. Ideally, most if not all of these channels will be used to engage an inbound prospect. Sales Operations Tools: Outreach , Drift. Pro-Tip: Do not over-segment your sales team. Social Media. Qualification.

Inbound 74
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Onboarding Multi-Generational Sales Teams

SalesLoft

Onboarding practices that encourage open communication, respect, and collaboration will help an organization capitalize on a diverse knowledge base. As most Millennials are just beginning their professional journey, they are looking for a way they can establish themselves and further their knowledge base and skill sets.

Hiring 52
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How to Enable Your Sales Team to Convert B2B Inbound Sales Leads

LeadFuze

The two tools I use are Trello and Asana. It†s important that your team is using multiple channels to engage with prospects. Great tools like Outreach let you quickly customize and send templated emails when a fresh lead inbounds. Drift is a tool that helps salespeople qualify leads better. Website chat. Social Media.

Inbound 52