Remove Churn Remove Customer Service Remove Education Remove Prospecting
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Do You Miss The Advantage Of Cross-Selling Before Giving Up On Prospects

Smooth Sale

Like most salespeople,you, too, might have faced a dilemma of cross-selling in your career while dealing with prospective clients. Are you familiar with cross-selling strategies for prospective buyers? The facts show that keeping a repeat customer happy is far less expensive. Divyang is an H.R.

Up-Sell 88
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Prospering AI Technologies Make SMBs Burst with Optimism

BuzzBoard

57% for processing sales, 56% for customer/prospect communications, among others. AI technologies, such as chatbots and personalized marketing algorithms, have been instrumental in improving customer service and increasing sales. So, how SMBs are using technology to run their businesses?

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A Comprehensive Guide to the SaaS Sales Process

Crunchbase

To do this, the SaaS sales process is multistep, involving consumer education through presentations, tutorials, SaaS events and trials. The process will be different for every product, but in general, we can whittle it down to five key stages: prospecting, qualifying and presenting, negotiation, closing, and nurturing.

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How to use the marketing flywheel method to supercharge your business

Nutshell

Conversion: The prospect makes a purchase and becomes a customer. Customers start at the top of the funnel and (hopefully!) Delight: Companies delight their prospects by providing them with relevant and timely content, easy buying processes, and excellent customer service. Then eliminate them. LEARN MORE.

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26 CRM Techniques and Strategies for Customer Retention

Cience

Formulating the right customer retention strategies can help you keep the customers you have and reduce churn. These strategies include optimizing onboarding, quality customer service, using customer feedback, effective change management, and more. The CRM: A Key Customer Retention Tool.

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SaaS Sales 101: Your Guide to The Perfect SaaS Sales Strategy

Sales Hacker

Traditional sales: For SaaS companies, traditional usually means marketing the company as much as possible, building brand awareness, and generating interested prospects. Once you have a pool of prospects who have heard of the brand and might be interested in the product, you can begin working with them individually to close the sale.

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Qualified Versus Unqualified Leads

SugarCRM

A sales qualified lead (SQL) is a prospect created by the marketing department and vetted by the sales team. If sales adds them in their queue, the lead is deemed “qualified” as a viable prospect, with problems that fit the solution being offered by the seller. Your product or service is out of their price range.