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How to Use Your CRM, Enablement Analytics, and Call AI to Inform Better Coaching

Mindtickle

In it, Elisha Zhang , one of our product marketing managers, shares insights on reducing chaos in sales onboarding by using CRM, enablement analytics, and conversation intelligence. Key takeaways Identify short-term deal risks Align competencies important to roles with different sales process stages.

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3 Critical Sales Coaching Challenges—and Solutions

Allego

There’s no denying the impact effective sales coaching has on a business. According to Gallup, those who master coaching will see: 50% lower employee turnover. In addition, Bersin and Associates found coaching has a 1.5 Top 3 Coaching Challenges—and Solutions. Solution: Coaching Sprints.

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The Ultimate Guide to Sales Coaching

Highspot

From delivering winning doses of inspiration to transforming rookies into all-stars, coaches are a key component of any winning team — and not just in sports. In the world of business-to-business sales, coaches are just as essential to ensuring reps have the skills they need to close deals with confidence.

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3 Strategies to Position Sales Teams for Growth

Allego

As the pressure for sales teams to succeed increases, so too does the need for sales leaders to develop their sellers’ skills and potential. First, many sales leaders rely on an outdated sales leadership approach. In fact, 76% of sales leaders have too many demands on their time, Brandon Hall Group research shows.

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4 Ways to Prepare for AI-Assisted Sales

Sales Hacker

Artificial intelligence (AI) for sales – buzzword or solution? AI-driven sales tech is emerging as a practical answer for many of the challenges facing sales leaders, trainers, managers, coaches, and sales enablement pros. B2B sales is evolving, and the Zoom boom of 2020 has only accelerated those changes.

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CustomerThink: Why Sales Coaching is So Hard and 6 Ways AI is Making it Easier and Better

Mindtickle

Creating and maintaining an impactful sales coaching framework in the modern age isn’t as easy as one might think – but with the right mindset and the right tools, it’s not out of reach. In the article, Himanshu analyzes the six major things a next-gen, AI-supported approach to sales coaching can help your company accomplish better.

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Dramarama: Coach Your Customer Experience Team From Surface Acting to Deep Acting

Miller Heiman Group

Coaching Can Teach Employees Critical Emotional Skills. Service Ready customer service training teaches sales reps how to match their customers’ emotional energy. But training alone is not enough to ensure an exceptional customer experience. ning moment that builds customer loyalty.

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