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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot.

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Top 3 Things Your Customer Service Software Needs to Have

SugarCRM

A growing number of businesses today focus on providing exceptional customer service. Thus, finding good customer service software is one of the main challenges faced by companies of all sizes, regardless of their profile. The reason behind this trend is easy to understand.

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Sales software for small business: 10 of the best options on the market today

PandaDoc

In the modern marketplace, leveraging sales software for small businesses can make a world of difference. Key takeaways: Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation. This makes it easier to invest in the right software without breaking the bank.

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Best Practices for Implementing Commercial Real Estate CRM

Act!

When you’re dealing with commercial real estate , you know you need to provide a carefully curated experience to your potential clients. You need a solid account-based marketing (ABM) approach to get your potential clients interested, and this is where a customer relationship management (CRM) solution can come in handy.

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Lead Capture Pages 101: Importance, Strategies, and Software

LeadBoxer

With the right software and strategies, you can get a lead capture page up, running, and working for your business in no time. How Lead Capture Pages Help Sales Teams 15 Lead Capture Page Software Options Tips for Creating an Optimized Lead Capture Page What is a Lead Capture Page? What is a Lead Capture Page?

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Apollo Competitor – Lead411 vs. Apollo

Lead411

It’s never been more important for a customer to take a deeper look at B2B data providers to ensure they are getting what is advertised. Apollo Competitor Lead411 has over 2 decades of experience providing the highest level of quality in terms of accurate company data, employee data and growth intent for thousands of customers.

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Leveraging Data to Respond Swiftly to Customer Requests

Sales Management Plus -- SMP

Price and location are important, but most customers choose to work with the distributor who gives them better service. Your customers rely on you for special stock, custom solutions, delivery options, training and other unique services. Your ability to respond quickly to their needs is what sets you apart.

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