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HubSpot is too expensive: Saving money on software without losing features

Nutshell

HubSpot has 3,387 employees, earns 675 million in annual revenue , and the only company that threatens it is Salesforce. A CRM is a ubiquitous piece of software, and 91% of companies with over 10 employees use one. Service Hub. Objectively, Service Hub’s comparison against Zendesk is gruesome and embarrassing.

Hubspot 126
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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

One major telecommunications provider in Scandinavia, for example, has migrated B2B sales to virtual channels, using marketing automation to create leads and installing an online self-service portal. The best sales teams develop personalized insights into behaviors, using machine learning processing of customer interaction data.

Lead Rank 339
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How Small Business AI Investments Impact Digital Marketing Agencies

BuzzBoard

At the same time, the pandemic has accelerated digital transformation, and many small businesses recognize that AI can optimize operations, improve customer experiences, and unlock new revenue streams. This improves self-service options.

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What should the relationship between your sales and support teams look like?

Nutshell

Sales teams and marketing teams often work together, but what about your sales and customer support teams? If sustained revenue growth is your goal, you can’t afford to neglect the relationship between these two departments. Existing customers contribute to sustained revenue growth. Want to be a better leader?

Churn 71
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Customer Self-service Portal – The Path to Increased Customer Satisfaction

Apptivo

Self-service is a critical component of a company’s goal-setting and competitive performance. Because of the benefits of deploying high-quality self-service, customer support channels boost brand reputation, build customer loyalty, and drive revenue development. It costs less than a customer support agent.

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30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

Surprisingly, though, many SaaS providers shy away from building their own partner programs, as they may not provide as direct a path to revenue. Every software company is different, and likewise, every partner program is different. Study them, learn from them, and apply their best practices in your own partner programs.

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Top 10 Best Enterprise CRM solutions for 2021

Sales Hacker

As businesses grow, their software requirements grow as well. As businesses grow and adapt, software shouldn’t hold them back. HubSpot and Salesforce are top two enterprise CRM solutions, according to user ratings and reviews on G2, Capterra, and Software Advice. What is an enterprise CRM software? Knowledge base.