Babette Ten Haken

AUGUST 23, 2018

As a result, customer retention matters when there is a negative customer retention scorecard. What happens when both sides of the business table become proactively accountable for managing customer retention scorecards? Here’s a little video I created about this issue. Click on the link to watch.

Retention 154

Retention Customer Revelation Loyalty 154

Hubspot Sales

JUNE 8, 2021

Inside Sales Rep. They rely on email, phone calls, videos, and virtual meetings—instead of face-to-face interaction—to build relationships and move people through the sales funnel. Inside sales reps need a number of skills to land clients from afar. These abilities are invaluable to any career, including sales.

Hiring 108

Hiring Salary Top of Funnel Commission 108

Highspot

APRIL 14, 2023

Sales managers also need to be closely attuned to what’s happening in the market to understand any headwinds their sales reps are facing. A problem many businesses face today is that the approach to sales training is stuck in the past. Create intuitive modules based on what your sales team members are struggling with.

Training 52

Training Scale How To Hiring 52

Highspot

APRIL 14, 2023

Sales managers also need to be closely attuned to what’s happening in the market to understand any headwinds their sales reps are facing. A problem many businesses face today is that the approach to sales training is stuck in the past. Surface related training content in your sales plays and CRM. Learn by doing.

Training 52

Training Scale How To Hiring 52

Sales Hacker

JULY 11, 2018

Click on the category of your choice to skip to the tools: Customer Analytics. Best Lead Generation Tools: Customer Analytics. One of the best ways to build a strong list of leads is to get to know the customers who are visiting your site. Its AI actively analyzes all correspondence with a customer to assess the relationship.

Lead Generation 63

Lead Generation Lead Rank Lead Scoring Marketing Qualified Lead 63

Babette Ten Haken

NOVEMBER 1, 2018

As a result, it takes something drastic, like increased employee, member or customer churn, to make leadership finally react. Listen to my YouTube video about the outcomes from a real life business case where a collaborative workforce took ownership of customer retention. Click on this link.

Revenue 85

Revenue Retention SME Ideal Customer Profile 85

Babette Ten Haken

OCTOBER 4, 2018

” I weigh in on this specific issue in my YouTube video. The third way departmental factions impact customer delivery is the blame game. Often, we know exactly whose responsibility it is to resolve a negative customer delivery issue: all of ours. Click here to view.

Ideal Customer Profile 73

Ideal Customer Profile Customer Hiring Consumer 73

Velocify

MAY 26, 2017

Anyone who has kids probably has seen them experience a moment of confusion over “old technology.” In fact, there are hilarious videos online of children trying to use rotary phones, typewriters and 1980s-era Sony Walkman music players. Automation creates consistency.

Influencer 45

Influencer Consumer Sales Automation Motivation 45

Crunchbase

MAY 14, 2020

Lauren is also the mastermind behind #GirlsClub, a program designed to change the face of sales leadership by helping more women gain the skills, confidence, and providing them with encouragement to apply (and she’s gained the support and partnership of a number of women on this list). Want to learn more? Cynthia Barnes. LinkedIn , Twitter.

Top of Funnel 101

Top of Funnel Hiring Twitter Lead Rank 101

Sales Hacker

NOVEMBER 25, 2019

If you missed episode 84 , check it out here: PODCAST 84: How to Operationalize Video in a Scalable Way w/ Ethan Beute. How AI & ML are impacting the future of sales. Orienting your sales process around the buyer. Subscribe to the Sales Hacker Podcast. After that, he joined AdRoll as VP of sales.

Hiring 72

Hiring Google Call-back Scale 72

Sales Hacker Training

NOVEMBER 6, 2019

Learn how to be natural on video. Spend time studying who your customers are, what they want, and then make sure you are the kind of person who will attract them, the kind of person they want to talk to. Start learning sales technology now. Customer services – who your customers will often talk to.

Hiring 79

Hiring Demand Generation Agencies Up-Sell Telemarketing 79

Sales Hacker

JULY 18, 2018

When a team member gets an invitation to interact with a customer, the totality of the conversation is available for view to make those interactions more effective. Supported Channels: Website, social media, messaging, video chat. Phizzle lets you sync all of your customer communications across Twitter, email, SMS, and more.

Tools 54

Tools Ideal Customer Profile Social Media Channels 54

Hubspot Sales

MARCH 18, 2019

Sadly, the "edge" that most sales technology promised to give them is actually hurting their relationships with buyers, and a chance at the elusive sale. Sales technology was supposed to make sales more efficient and personal -- it was supposed to help salespeople. That's just part of the job.

Prospecting 95

Prospecting Hubspot CRM Decision Maker 95

Pipeliner

SEPTEMBER 29, 2020

The specific length and different stages of your sales cycle. A great idea to document your SOPs is to record videos for each of them, making it exciting and fun for everyone to refer to whenever they are in doubt. Try Replicating Things That You Do With Your Physical Sales Team With The Remote One. Low inbox rate.

Strategy 98

Strategy Top of Funnel Face-to-face Hiring 98

Sales Hacker

AUGUST 15, 2018

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. But even as technology has changed, the need for a way to make voice calls still remains. Customer service. And it’s no longer sufficient to have desk phones that only make phone calls.

System 42

System Tools Ideal Customer Profile Small Business 42

Sales Hacker

AUGUST 1, 2018

Top-quality telecommunications companies have stepped up to help businesses with the services they need. Today, those services extend far beyond traditional audio-based calls. Businesses need video conferencing, chat, fax, call recording, and directory management, all in one easy-to-use package. Reliability. For $29.99

Scale 49

Scale System SalesForce NetSuite 49

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Lead Rank 99

Lead Rank Top of Funnel Ideal Customer Profile Sales Qualified Lead 99

Sales Hacker

DECEMBER 8, 2017

There’s more knowledge available to you right now as a sales professional than you can probably handle. Sales tools and automation capabilities are more advanced than ever before. In fact, in 2017 alone, we reported that a whopping 700 new SaaS sales technologies have been released.

Trends 96

Trends Outsourcing Services Top of Funnel Account Based Marketing 96

Sales Hacker

OCTOBER 7, 2021

In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world. The customer will buy you first.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Sales Hacker Training

NOVEMBER 21, 2022

Using AI technology, Gong automatically records and transcribes sales calls, then generates actionable analyses and insight on how your team can improve their pitches. GoToMeeting On the GoToMeeting website, customers claim that deals get closed 20% faster when they use the video conferencing service.

Sales Tools 52

Sales Tools Tools Ideal Customer Profile Lead Rank 52

LeadFuze

AUGUST 5, 2021

If you’re in sales or run a business and know something our audience can benefit from check out our guest post requirements. Topics that serve to inspire and empower sales teams. Fantastic infographics, quirky video and gifs. Sales Benchmarking Index. How to Empower Your Sales Team to Have Meaningful Conversations.

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98