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The Hidden Talent in Your Ranks

Sales and Marketing Management

As such, many companies today are beginning to look with renewed interest at their most readily accessible talent pool when filling open roles: their own employees. Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. According to the U.S.

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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. Similarly, cutting-edge marketing and customer service gurus saw the advent of social media platforms as a golden opportunity to set themselves apart from the crowd.

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Inside Sales Growing by Leaps and Bounds

Score More Sales

Smart companies in nearly every industry are building out strong inside sales teams now. Since the advent of good webinar apps and other helpful tools it has been easier to communicate well virtually and postpone or reduce the need for in-person meetings. Increase Opportunities. Expand Your Pipeline. Close More Deals.

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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The CRM: A Key Customer Retention Tool. Your onboarding experience is your first opportunity to dazzle your new customer, and you should take advantage of it. Special Offers.

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Sales is Storytelling. Marketing is Storytelling. Business is Storytelling.

Sales and Marketing Management

and withstood the emergence of high-powered tech tools that promise to put so many aspects of engaging customers on automatic pilot. They are more often directly engaging with prospects and growth-opportunity customers. If you’re a good storyteller, your customers will never feel that way.”. Stories get a revival.

Marketing 226
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Four Manufacturing Trends Driving Sales

SugarCRM

Companies where there’s an established culture of innovation or newcomers with a more modern mindset are going to find it easier to adopt new ways of working than established businesses with a longstanding legacy to navigate. But without the right tools to analyze and leverage that data, it’s meaningless. Continued investment in IoT.

Trends 20
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The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

Luckily, AI and automation tools are also great for data entry. RELATED: Sales Automation: 250+ Tools to Turbocharge Your Sales Process. It involves making a judgment call about what prospects need and want, and understanding enough about their lives to appear at an opportune moment. Sales reps commonly spend between 6.5