Sales Talk for CEOs: The Power of Employee Experience: Insights from Tiffani Bova (S5Ep9)
Alice Heiman
NOVEMBER 14, 2023
” This highlights the pivotal role of the employee experience in driving customer satisfaction. ” Harmonizing metrics and compensation ensures equal importance for both customer and employee satisfaction. She asserts that happy employees lead to happy customers, emphasizing the need for a supportive work environment.
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