The Sales Hunter

OCTOBER 26, 2012

What is the objective of lowering your price to try and get more sales? Here’s the question you have to ask: What is the objective of lowering your price? Third, customers who are attracted to you on price will leave you as soon as you increase your price. Remind me again why discounting your price makes sense?

Customer 237

Customer Discount Objections Motivation 237

Jeffrey Gitomer

FEBRUARY 27, 2011

Tweet Share Starbucks doesn’t discount a cup of coffee. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Customer Loyalty. Overcoming Objections. Who is Jeffrey? Gitomer | February 28, 2011 | 3 Comments. Categories.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

The Sales Hunter

DECEMBER 29, 2011

Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. More importantly, they miss the opportunity to close sales without offering a discount.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

Zoominfo

APRIL 17, 2019

The objective of the standard sales funnel is simple: guide prospects from the top of the funnel to the bottom, as efficiently as possible. The funnel model encourages businesses to fill their own sales funnel with as many customers as possible. Unfortunately, this objective often results in a quantity-over-quality mindset.

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228

Apptivo

MAY 31, 2022

What is customer relations? Who is responsible for customer relations in a company? Why is customer relations important? Customer relations vs Customer service. Steps to take to build lasting customer relations. 5 Tips to improve customer relations. Customer relations vs Customer service.

Relationals 52

Relationals Customer Lead Rank Lead Scoring 52

BuzzBoard

FEBRUARY 27, 2024

This tactic involves identifying and promoting what truly differentiates your agency—whether it’s specialized skills, industry-specific knowledge, or exceptional customer service. Instead, it’s about communicating the unique value that your agency offers to customers. This is indeed a misconception.

Competition 52

Competition Small Business Small Business Case Study 52

Hubspot Sales

MAY 24, 2023

Do you have a particularly strong customer service team? The best way to address objections during a closing call is to anticipate them, so use your coach as a resource to spot potential blockers before they happen. What are the three objections that I might hear, and how should I address them?

Closing 105

Closing Proposal Call-back Vendor 105

The Sales Hunter

FEBRUARY 20, 2012

When you contact each of your customers this time, you focus on thanking them for their business and asking them about how your company’s level of customer service has been. Your objective here is to get them to realize the quality you provide them and, in so doing, to get them to talk about it. customer service.

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

The Sales Hunter

JANUARY 10, 2012

Statements like these from customers are going to happen. The questions or comments your customer states might not be one of the examples above, but the objective is the same — they want you to cave. Your objective is to not cave to their request or even allow them to think they’ve thrown you off guard.

Negotiation 190

Negotiation Ideal Customer Profile Customer Hiring 190

Pipeline

MARCH 12, 2024

Here are 5 more other reasons: Unity: your sales, marketing, and customer service teams will all be on the same page, no more departmental silos. If one sales rep runs into a new objection, the team can work together to defuse that objection, improving the organization’s close ratio overall.

CRM 52

CRM Lead Rank Top of Funnel Strategy 52

The Sales Hunter

NOVEMBER 22, 2011

Conversely, the less the customer knows about yours, the better off you will be. Don’t start any negotiation until you know exactly what it is the customer wants. You must find out what their expectations are and what their objections are. customer service. discounting. Do You Hate Negotiating?

Negotiation 200

Negotiation Motivation Strategy Ideal Customer Profile 200

Partners in Excellence

NOVEMBER 18, 2019

We might need fewer people, reducing TCO, we might be able to divert those people into customer service activities, that improve retention or growth. Price never addresses the business return, productivity improvements, or economic value we produce with the customer. What If You Couldn't Discount?

ROI 72

ROI Discount System Retention 72

The Sales Hunter

JANUARY 10, 2012

It’s critical you know what your sales negotiation strategies are to ensure you have the ability to achieve your objectives. Other times, sales negotiations should be seen as opportunities to take a stand or to send signals to a customer or even an industry as to how you will behave. customer service. discounting.

Negotiation 181

Negotiation Motivation Strategy Hiring 181

Zoominfo

APRIL 17, 2019

The objective of the standard sales funnel is simple: guide prospects from the top of the funnel to the bottom, as efficiently as possible. The funnel model encourages businesses to fill their own sales funnel with as many customers as possible. Unfortunately, this objective often results in a quantity-over-quality mindset.

Top of Funnel 130

Top of Funnel Funnel Lead Rank Sales Qualified Lead 130

The Sales Hunter

NOVEMBER 25, 2011

You can’t do your job without feedback from your customers or your coaches. You face objections each day just like they face tough defenses in every game. customer service. discounting. You always face obstacles with the little things that get in the way or the fans who can annoy you. cold calling.

Ideal Customer Profile 190

Ideal Customer Profile Face-to-face Negotiation Hiring 190

The Sales Hunter

FEBRUARY 14, 2012

The objective of the voicemail messages is for the prospect to see you as somebody different. Your objective is that over time, this will help open the door and at some point you will have the privilege to talk live with the person. customer service. discounting. Most salespeople leave short sales pitches.

Motivation 168

Motivation Cold Calling Strategy Prospecting 168

The Sales Hunter

FEBRUARY 23, 2012

Leaders keep the focus of the organization on the true objectives and do not allow the energy of the organization to be spent elsewhere. customer service. discounting. Leaders are comfortable with communication flowing back up to them and how to deal with it once it’s received. Leadership and High-Profit Selling.

Ideal Customer Profile 203

Ideal Customer Profile Negotiation Hiring Facebook 203

The Sales Hunter

FEBRUARY 7, 2012

Make sure everything on your site is professional and is something you would not object to your mother or children reading.). customer service. discounting. customer service. discounting. Blog , Consultative Selling , Customer Service , leadership. Purchasing Departments and Gifts?

Ideal Customer Profile 204

Ideal Customer Profile Negotiation Hiring Facebook 204

Jeffrey Gitomer

OCTOBER 4, 2011

If you make a big sale and the customer calls for help and gets a grump in accounting or shipping, you lose. Maintain pricing to the best of your ability, even if your competitors discount. Customer Loyalty. Overcoming Objections. Price pressure has lowered your profit for the past three years. Get back to profitability.

Training 166

Training Hiring Social Media Loyalty 166

Rob Jolles

JULY 28, 2023

This happens to be one of the biggest objections most salespeople face. What a nice way to diminish, if not eliminate, price as an objection. “Learn to sell a prospect who calls you, and it will make you a sale. I don’t discount these prospects, but I’m also not really so sure there is even a need for a salesperson.

Prospecting 52

Prospecting Call-back Up-Sell Face-to-face 52

Rob Jolles

JULY 28, 2023

This happens to be one of the biggest objections most salespeople face. What a nice way to diminish, if not eliminate, price as an objection. “Learn to sell a prospect who calls you, and it will make you a sale. I don’t discount these prospects, but I’m also not really so sure there is even a need for a salesperson.

Prospecting 52

Prospecting Call-back Up-Sell Face-to-face 52

The Sales Hunter

DECEMBER 27, 2011

Your objective is to wish them the best and find out from them what they expect in 2012. customer service. discounting. The beauty is these new leads is that many times, they involve strategic opportunities your buyer or person you work with may not even be aware of. Selling a Price Increase: Tips To Start Using Now.

Motivation 213

Motivation Hiring Ideal Customer Profile Negotiation 213

The Sales Hunter

JANUARY 24, 2012

Until the customer has shared with you what they’re looking for and have provided to you what their objections are, then you’re wasting your time. customer service. discounting. ” What: If you don’t know what it is you’re negotiating over, then you’re doomed to fail. leadership.

Negotiation 194

Negotiation Ideal Customer Profile Hiring Facebook 194

The Sales Hunter

JANUARY 24, 2012

Changes could be in order lead-times or delivery schedules or any number of other things but it is always amazing at what you may not think is a big deal is actually a huge benefit to a customer. Talk quality with your customer. Engage your customer in a conversation regarding quality and, in particular, long-term quality.

Motivation 201

Motivation Ideal Customer Profile Hiring Negotiation 201

Close.io

OCTOBER 22, 2019

discount, premium support, access to features usually only available on higher tiers). We heavily invest in helping our customers succeed, and customers appreciate that: "The bonus of Close is I have a dedicated rep who is almost like a business consultant who I can reach out to with ideas and he can answer them back with his thoughts.

Churn 77

Churn Hiring Discount How To 77

The Sales Hunter

JANUARY 25, 2012

The entire objective of the follow-up is of course to help close the sale. customer service. discounting. Second, the follow-up needs to include a new key piece of information the prospect would find of interest. Sales Training Tip #374: RFPs — Win by Not Winning? cold calling. high profit selling. leadership.

Inside Sales 168

Inside Sales Motivation Hiring Ideal Customer Profile 168

Pipeliner

JANUARY 19, 2020

Companies usually start by aligning islands of functions…say, sales and marketing…then maybe customer service. In elite value focus (aka Radical Value focus, the title of my upcoming book) everyone wants to uncover new/better customer outcomes to increase value. Research Backs This Up.

Customer 96

Customer Scale Hiring Coaching 96

Keith Rosen

MAY 19, 2019

This one questioning style will not only ensure alignment in communication, team goals and objectives, but it will make you the MVP of your company and team, as you uncover more sales and coaching, developmental moments – with just one question. Great service. Wants a bigger discount. Overwhelmed. Sell value. Affordable.

Face-to-face 102

Face-to-face Coaching Call-back Social Media 102

The Sales Hunter

NOVEMBER 15, 2011

Your objective is to not just beat these goals, but to nail them big time! customer service. discounting. But still come up with 2-3 smaller goals you know you can accomplish. Once you’ve come up with those smaller goals, keep them in the forefront of your brain between now and the end of the year. cold calling.

Motivation 178

Motivation Ideal Customer Profile Negotiation Hiring 178

The Sales Hunter

APRIL 27, 2012

Rather than selling to your timeline, sell to the customer’s timeline. When you can sell to the customer’s timeline, you are far more likely to not only sell without discounting, but also to sell at a premium. Your objective early in the selling phase is to uncover the customer’s buying timeline.

Proposal 156

Proposal Discount Maximizer Closing 156

The Sales Hunter

JANUARY 31, 2012

Sales Training Tip #395: Are Customers Stalking You? customer service. discounting. a buyer’s objections send a signal to salespeople.-Friend A Question Recently Posed to “The Sales Hunter”. cold calling. high profit selling. leadership. negotiating. negotiation. networking. phone sales tips. price increase.

Ideal Customer Profile 180

Ideal Customer Profile Prospecting Hiring Negotiation 180

The Sales Hunter

NOVEMBER 12, 2011

” My objective with the quote is simple — you know your material so well that once it’s time to actually make the sales call, you don’t need your material. When you know your material this well, it becomes easy then to flex with the customer. customer service. discounting. cold calling.

Motivation 171

Motivation Hiring Ideal Customer Profile Negotiation 171

The Sales Hunter

FEBRUARY 28, 2012

Sales Training Tip #393: Your Body Language and the Customer’s Objection. customer service. discounting. 5 Sales Training Tips for Sales Managers AND Salespeople. Sales Training Activities That Don’t Work. Sales Training Tip #343: Do Your Words Match Your Body Language? cold calling. leadership.

System 160

System Motivation Training Hiring 160

The Sales Hunter

DECEMBER 13, 2011

Here is what I suggest: Current Customers: Call EVERY customer you have and EVERY contact you have within a customer. customer service. discounting. Get orders set up now for the next year, including dates, quantities, etc. Cold Calling: Sales Technique is Still Viable (Part 2). cold calling. leadership.

Ideal Customer Profile 172

Ideal Customer Profile Hiring Negotiation Referrals 172

Sales Evangelist

MAY 28, 2021

The omnichannel approach (providing great customer service across multiple platforms and channels) is more important than ever. Face the objection No matter what you do, some people just don’t want to be sold to. NetHunt helps move leads down your sales funnel and never lets a valuable prospect go untouched.

LinkedIn 40

LinkedIn Top of Funnel CRM Lead Nurturing 40

Sales Evangelist

MAY 28, 2021

The omnichannel approach (providing great customer service across multiple platforms and channels) is more important than ever. Face the objection No matter what you do, some people just don’t want to be sold to. NetHunt helps move leads down your sales funnel and never lets a valuable prospect go untouched.

LinkedIn 40

LinkedIn Top of Funnel CRM Lead Nurturing 40

Hubspot Sales

JANUARY 31, 2018

For example, if you close new business by regularly offering heavy discounts, you might hit your sales number and impress your manager, but it puts your finance department in a difficult position. In other words, you’ve got to do your job well today, while considering how to benefit your company in the future.

Ideal Customer Profile 109

Ideal Customer Profile Churn Face-to-face How To 109