Customer Service Knowledge Base Sales Study 
Partners in Excellence
MAY 26, 2023
I’m working on an interactive self study program for sellers to actually use ChatGPT in developing their own business acumen skills. As we talked, it share some basic concepts, saying it’s critical for sales people to research and analyze trends and issues in an industry and to be able to discuss these with customers.
LeadBoxer
AUGUST 29, 2021
Is it the price of your product or service, its features, or your return policy? While all those things factor into a person’s decision, studies show that your brand’s thought leadership is just as important. In this guide, we’ll discuss what thought leadership is and why it drives sales. Get More Sales with Thought Leadership.
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LeadFuze
MAY 24, 2021
What is Sales Enablement. For those out of the loop, sales enablement is when you provide your sales reps with all the information they need. They’ll also be able to answer any question their prospect throws at them, all while guiding them to the end goal (a sale!). 6 Most Common Sales Enablement Problems.
Smooth Sale
FEBRUARY 19, 2022
Training and Studying. Training and studying are mutually beneficial for employers and employees. Employees who have access to courses, workshops, and programs are more likely to gain new skills and expand their knowledge base. Sales Tips: Support Employee Development. Doing Enough To Support Employee Development.
Nutshell
APRIL 23, 2020
Sales teams and marketing teams often work together, but what about your sales and customer support teams? The reasoning is simple: If your customers have a post-sale experience that falls below their expectations, they’ll move onto a competitor and your company’s growth will peter out. Replacing them is pricey.
Lessonly
SEPTEMBER 10, 2019
Learning for the sake of growing my knowledge base matters so much because the more I know, the more I can help others Do Better Work. There are so many methods of training and development, but in this day and age, I see the most value, opportunity, and progress in technology based training methods. Why This Matters.
LeadFuze
JULY 16, 2019
The most successful companies in this regard are those with cross-functional teams, wherein all the departments work together to influence the customer experience. . However, just 12% of B2B marketers said that functional teams were strongly aligned around a holistic customer experience strategy.”
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