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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

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SugarCRM’s 2022 Customer Breakthrough Awards Winners

SugarCRM

As we begin to wrap up 2022 and start to look towards the exciting horizon of 2023, our second annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. Let’s Meet the Winners!

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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Process optimization and customer experience (CX) go hand in hand, although not many seem fully aware. Elmeq Motion , on the other hand, has seen the immense potential of articulated processes and the delivery of extraordinary experiences to its customers. Once implemented and adopted, Elmeq already saw a decrease in response time.

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Overcoming Supply Chain Challenges: The Impact of CRM on Manufacturing and Wholesale Distribution

SugarCRM

These bottlenecks can negatively impact the bottom line, from fluctuating demand and inventory mismanageme nt, t o logistical inefficiencies and customer service issues. However, by leveraging CRM applications, businesses can effectively address these challenges, enhancing operational efficiency and customer satisfaction.

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What is a help desk? How is it helpful for the sales field?

Apptivo

Are you tired of drowning in a sea of customer enquiries and support requests? In a world where customers are the kings and queens, providing exceptional service has become the key to winning their hearts and wallets. From phone and email to live chat and self-service portals, a help desk can come in many shapes and sizes.

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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

Distribution pricing managers are typically focused mainly on product and customer segmentation to drive more favorable pricing and profit. Yet, value-added services can be some of the most effective ways to improve pricing and brand perception for a distributor and shouldn’t go overlooked buy pricing managers. You can charge more.

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Top 5 Mobile CRM Benefits for Your Enterprise Business

Apptivo

Mobile Customer Relationship Management refers to the use of mobile devices, such as smartphones and tablets, to access and manage customer relationship management processes and data. Remote file organization & sharing Sales, marketing and customer support teams are quickly producing a slew of documentation.