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Even in B2B, Customer Experience Defines You (April Referral Selling Insights)

No More Cold Calling

We all want a stellar customer experience, and we’re pissed when we don’t get it. B2B customers are just louder about it. Two phone calls later, with people promising to notify their transportation people and promising to call me, no one called. Why Customer Experience Should Be Top of Mind for Sales Leaders. Need proof?

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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

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SugarCRM’s 2022 Customer Breakthrough Awards Winners

SugarCRM

As we begin to wrap up 2022 and start to look towards the exciting horizon of 2023, our second annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. Let’s Meet the Winners!

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Every Crisis is an Opportunity!

Adaptive Business Services

This is a story about customer service. They have earned a repeat customer. We broke these marble signs during transport to the job site. Transport marble signs on edge vs. lying down on the trailer. appeared first on Adaptive Business Services. I was somewhat surprised when it shipped from Germany.

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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Process optimization and customer experience (CX) go hand in hand, although not many seem fully aware. Elmeq Motion , on the other hand, has seen the immense potential of articulated processes and the delivery of extraordinary experiences to its customers. Once implemented and adopted, Elmeq already saw a decrease in response time.

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Maintaining a Successful Real Estate Strategy During Recession

Pipeliner

If you transport clients to properties, you’ll need a policy that covers liability and injury risks to those in your vehicle as you drive for work purposes. This kind of customer service will help you build a more loyal client base, and eventually, you’ll have a solid stream of returning customers.

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A Very Easy Way to Connect With Your Customers

The Sales Hunter

Recently I was scanning one of the business websites I scan each day and I found an article detailing how the trucking / transportation industry is expected to show major growth in the coming year. The key is to find news your customers may or may not have seen, allowing them to view you as a strategic partner interested in their success.