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SugarCRM’s 2020 Year in Review

SugarCRM

Last year started perfectly for SugarCRM. We had an extensive list of innovative initiatives to improve the Sugar platform, and we even crossed a few of them off the list by the first three months of 2020. While planning our 2020 SugarConnection in Sydney, 2020 held different plans and reorganized. A Time for Growth.

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The 5 Best Mobile CRM Solutions for 2020

Hubspot Sales

As you can expect with this kind of software, the HubSpot CRM application is an extension of the traditional HubSpot CRM — a platform with free plans available. SugarCRM covers sales, marketing, and customer service. But SugarCRM separates itself from its competition with its offline sync capabilities. Image Source: SugarCRM.

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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

Casabaca Toyota was able to achieve this with the help of SugarCRM. In its first implementation of SugarCRM, the company was able to digitize these processes to conduct simple activities like collecting data and sending invoices. . Digital transformation with SugarCRM has enabled far more than just great business results for Casabaca.

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Year in Review: Sugar’s Top 20 Blog Posts to Kick Off 2020

SugarCRM

And so, without further ado, here’s a recap of the top 20 posts to help you get ready for what’s to come in 2020. Competitive advantages to help you get ahead in 2020. 20: Welcome to the New SugarCRM! Find out why this will be one of the most important tactics to get right in 2020. #12:

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Five Factors to Consider When Choosing a Small Business CRM in 2020

SugarCRM

Let’s take a look at factors to consider when picking a CRM software: Define your business needs. Look for a CRM that delivers strong and agile lead generation software. Most CRM software providers offer a free trial and offer per user pricing. All-in-one CRMs include marketing automation software. Marketing features.

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Why Customer Experience Is the New Customer Service

SugarCRM

It’s the companies that take on board the best practices and best supporting CX software that will have the easiest time standing out from the crowd. Delivering Superb Customer Experiences Beyond 2020. There are three ingredients in realizing a high quality customer experience strategy beyond the year 2020.

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Why Customer Experience Is Business-Critical and How to Achieve It

SugarCRM

One of the fallouts of the COVID-19 pandemic for many businesses in 2020 was the realization that they weren’t prepared to provide customer service in a new normal. How SugarCRM’s HD-CX Software Can Help. The post Why Customer Experience Is Business-Critical and How to Achieve It appeared first on SugarCRM.