Remove Analysis Remove Customer Service Remove Incentives Remove Up-Sell
article thumbnail

6 Marketing Strategies for B2B Customer Retention

Sales and Marketing Management

Customer service. A common mistake we notice is that brand managers get too caught up preventing problems. As a result, they don’t know how to provide the right customer service when a problem arises. As a result, they don’t know how to provide the right customer service when a problem arises.

Retention 238
article thumbnail

Expert Tips for Improving Sales Operations Efficiency

Highspot

Shifting Customer Expectations Digitized selling has changed customer-business interactions. Modern customers expect personalized, connected experiences across multiple channels, from online to in-person. For businesses to thrive, they must comprehensively understand customer needs to deliver tailored experiences.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Maximize CRM Return on Investment

Pipeline

They are diverse in size, industry, products or services sold, and the CRM implementation (how the team uses it), among other conditions that can affect the ROI of a CRM adoption. This means the total cost of ownership (TCO) is $2,340 annually , and you add a $1,500 one-time premium onboarding to get the CRM system and your team up to speed.

article thumbnail

How to Set Sales Goals: A Comprehensive Guide for Success

LeadFuze

We will explore how past data analysis, future company changes consideration, and incentive programs implementation play a significant role in goal-setting. Motivate Like a Boss: The Incentive Power Move Let’s face it, we all need a little push sometimes. Measure Up Set goals that you can measure.

article thumbnail

3 Ways Sales Automation Can Help Your Reps Sell More

Apptivo

3 Ways sales automation can help your reps sell more! However, at times no matter how long one stretches, sales tasks eat up a lot of productive hours. 3 Ways sales automation can help your reps sell more! For example, if they download a whitepaper, follow up with success stories to showcase a product or service.

article thumbnail

Sales Strategy: 6 Steps to Increase Conversion Rates

LeadFuze

With a well-organised and properly implemented sales strategy, not only will you and your team be striving for gold, but you’ll also be able to identify risks, tie up loose ends and address problems before they become too much to deal with. A sales strategy is plan that outlines how a business is going to sell its products or services.

article thumbnail

How to create an effective sales plan: Tips and examples

PandaDoc

A sales plan is a roadmap that outlines your business’s strategy for selling its products or services. It includes detailed information on the product — such as its features, benefits, and unique selling proposition. Without further delay, let’s take a look at how you can create an effective sales plan for your business.