B2B Customer Service Incentives Report 
Zendesk Sell
JANUARY 8, 2019
Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. The definition of excellent customer service.
Zoominfo
DECEMBER 5, 2018
For a post titled “5 Modern Tips for B2B Email Marketing”, you could title your Reddit submission “How has email marketing changed in recent years?” But, Reddit doesn’t offer the same level of analytics and reporting as platforms like Facebook and Twitter. Key Takeaways on Reddit for B2B Marketing.
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Zoominfo
SEPTEMBER 1, 2019
This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.
Sales Hacker
AUGUST 28, 2018
This article outlines the results of a B2B Buyer Experience survey by TimeTrade. In the world of B2B sales, the conventional thinking has become especially stark. A number of industry pundits have even gone so far as to presage “the death of the B2B salesman.”. B2B Buyer Experience Survey Outline. The bottom-line?
Sales and Marketing Management
MARCH 8, 2020
AI has arrived, but it’s mostly been implemented by consumer goods and services companies to personalize marketing messages, enhance their knowledge of customers, manage inventory and increase customer loyalty. These investments include technologies and platforms that ensure prospects are tracked in a B2B world.
Apptivo
MARCH 9, 2023
B2B retargeting is a smart move because it keeps brands fresh in the minds of potential buyers throughout the sales cycle. If someone has left items in their cart but hasn’t made the final purchase, automated email campaigns can give them a gentle push and sweeten the pot with discounts or incentives. Automated follow-up Drip!
Sales Hacker
FEBRUARY 17, 2022
COVID-19 has changed people’s buying habits, and that’s just as true for B2B buyers as it is for individual consumers. As we begin 2022, B2B buyers are more digitally inclined than ever. Strong pipeline management, deal optimization, and accurate forecasting are going to become even more essential to B2B organizations’ sales success.
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