B2C Customer Service Prospecting Training 
Mr. Inside Sales
NOVEMBER 3, 2019
If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.
Vengreso
DECEMBER 8, 2022
The demographics of who is entering the sales industry is quickly changing, which is making it clear that a one-size-fits all approach to sales training won’t work. Her innovative inside sales training tactics and proven approach gets her clients results every time. How should sales leaders train to improve the customer experience?
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The Sales Hunter
MAY 8, 2013
You have to listen closely enough to your customer and ask enough follow-up questions to ensure you grasp what they really want, even if what they want seems unreachable. This is as true in B2C as it is in B2B. What does your customer truly want? Recently I did some training for a large organization.
Highspot
JANUARY 19, 2022
Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?
Sales and Marketing Management
JANUARY 14, 2019
If you have a solution that fits their needs, you can offer it to them in the exact context and phrasing of your prospect, ultimately leading to bigger and better sales. A focus on closing sales can also cause salespeople to spend too much time chasing down leads that will never close, instead of moving on to new prospects.
Sales and Marketing Management
JUNE 10, 2019
Author: Tim Riesterer Have you ever had a service problem with a customer and worried about the damage it could do to your relationship and long-term revenue prospects? And, worse, maybe they will spread the word throughout their network and negatively influence other prospect or customer decisions.
Smooth Sale
MARCH 24, 2023
Therefore, your landing page will be remarkably different from a B2C company that targets consumers. B2C landing pages are more about connecting with the audience emotionally. For example, social proof is more critical on a B2B landing page than a B2C one. Become familiar with the jargon your prospects and clients typically use.
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