The Brooks Group
MAY 24, 2017
Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Conclusion.
The Brooks Group
JULY 23, 2018
That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. Align Your Sales, Marketing, and Customer Service Teams with IMPACT. vs. 36.3%).
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Partners in Excellence
JULY 24, 2012
Most of the principles we look at in high performance selling are simply the disciplined and systematic application of common sense and the Golden Rule (I mean the “Do unto others… ” one). I had at least become an active buyer and not an observer. We see great examples of consultative selling every day.
The Sales Hunter
AUGUST 11, 2015
Regardless of what you sell and the process with which you sell it, there will always be buyers who will not base their buying decision on rational logic. I’ll even go as far to say there is no such thing as a 100% rational buyer. Regardless of what the sale is, there will always […].
The Sales Hunter
SEPTEMBER 20, 2013
First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. We never know who or when the person the senior person knows may encounter the buyer to whom you sell. Objective of the calls is three-fold. Start making calls this week! It’s your business.
The Brooks Group
MARCH 10, 2020
Consultative Selling for Inside Sales. Consultative selling is not just the domain of the outside sales professional. In fact, if your entire organization is not focused on assisting the buyer in discovering their needs before pitching the deal, you’re missing a critical component to your contemporary sales approach.
Janek Performance Group
APRIL 15, 2024
In our recent white paper The Ultimate Guide to Sales Negotiations , we discuss how negotiations improve with consultative selling. By stressing long-term relationships over short-term sales, sellers should form partnerships and work with buyers to achieve the best outcomes. This gives them a competitive advantage.
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