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Virtual Training Can Outperform the Classroom

Sales and Marketing Management

Author: Tim Riesterer When it comes to creating lasting behavior change in salespeople, the assumption is that virtual sales skills training is a pale imitation of in-person classroom training. But what if an online training alternative could be proven as effective?—?or than classroom training? Live classroom training.

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Sales coaching – jump start by leveraging trigger events

Sales Training Connection

Sales coaching – leverage trigger events. Sales coaching – sales leadership talks about it all the time. The “it” of course is sales coaching. Yet if you noise around out there, you will find less coaching is occurring then might be expected given all the voices of advocacy. Why might that be?

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Get sales coaching happening – target trigger events

Sales Training Connection

Sales Coaching and Trigger Events. People who are knowledgeable and experienced in sales excellence know sales coaching is worthwhile; it can make a difference; and it needs to be a priority. Sales pros agree sales coaching is a necessity if you want a world-class sales team. Enter Trigger Event Sales Coaching.

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How to Achieve Sales Excellence Through Sales Management Training

Mindtickle

Even the most seasoned sales reps need proper training to be effective sales managers. When it comes to sales management training, you may have questions like: What is it? Read on as we answer these and other key questions about the role of sales management training in driving sales excellence. What is sales management training?

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How to Measure the ROI of Your Sales Kickoff Event (SKO)

BrainShark

In this article, you’ll find applicable formulas and a sample SKO budget you can use to calculate the ROI of your next sales kickoff event and get your company leadership on board. Calculating ROI in Sales Kickoff Events (SKOs)—Leading versus Lagging Metrics. The Formula for Calculating the ROI of your Sales Kickoff Event.

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How to Create Easy to Understand Training with Sales Coaching Software

Lessonly

Welcome to Training 101, where we take a deep dive into the essentials that make up effective training and coaching for sales and customer service teams. How to make training easy to understand. . This is particularly true when training incorporates practice. Consider b2b sales training topics , for example.