Are Client Retention Folks the Best Salespeople in Your Company?
Babette Ten Haken
JULY 9, 2020
It just could be that client retention folks are the best salespeople in your company. The best (often uncompensated) salespeople in your company are your client retention folks. First, these post-sale people offer clients insight into what’s next and what’s new in your company’s product, service, and system offerings.
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