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Informal vs. formal learning: What’s the difference?

BrainShark

It is what most people traditionally think of when they think of training. for Training and Knowledge Retention. At Brainshark (a Bigtincan company), we believe the training experience you choose should depend heavily on your organization’s needs, objectives, and challenges. Related: The Best Enterprise LMS 2.0

Fashion 62
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The Ultimate Guide to Creating Training Videos

Lessonly

Welcome to the third post is our video training series. The first two posts answered the following questions: Why should you add videos to your training strategy? What makes training videos so good, and what can you apply when creating your own? Use comparisons and analogies to show relationships in different ways.

Video 26
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How FLEETCOR Navigates Digital Transformation with Lessonly

Lessonly

To learn more about this endeavor, we sat down to chat with the team that creates and delivers training to FLEETCOR’s 200+ and counting customer service agents. When FLEETCOR started back in 2000, the way to train included hard-copy manuals that were nearly 600 pages long. Here’s what they shared. . The Challenge.

Hiring 49
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How B2B Sellers Can Sell Differently and Earn More Money | Lee B. Salz - 1526

Sales Evangelist

It’s one of the oldest comparisons you see - salespeople are the athletes of the business world. But one difference completely invalidates the comparison. Look at your touchpoints, discovery meetings, customer service, and every aspect of your sales practice to identify what you can do differently. Lee’s major takeaway?

B2B 40
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How B2B Sellers Can Sell Differently and Earn More Money | Lee B. Salz - 1526

Sales Evangelist

It’s one of the oldest comparisons you see - salespeople are the athletes of the business world. But one difference completely invalidates the comparison. Look at your touchpoints, discovery meetings, customer service, and every aspect of your sales practice to identify what you can do differently. Lee’s major takeaway?

B2B 40
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Training Talks—How to Hire, Train, and Retain Reps: A Chat with Mike Aoki

Lessonly

We found that the best teams examine their training efforts through six key phases: Asses, Plan, Build, Learn, Practice, and Perform. That’s why we decided to create Lessonly’s Better Work Guide to Customer Service Training. Customers also seem more likely to bully or threaten to leave if they don’t get their way.

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15 Essential Sales Performance Metrics

Highspot

Several factors can affect sales performance, such as the competition, quality of your product or service, and consumers’ expectations. Understanding how such factors can impact the number of sales is the first step to leveling up your team’s performance. Maybe the lead generation process or the post-sale follow-up requires revamping.