Remove Consultative Selling Remove Customer Service Remove Follow-up Remove Prospecting
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Incremental Sales and the Art of Following Up

The Sales Hunter

After the customer has placed their order and everything is set in motion, you should reach back out to the customer and follow-up with them first to give them a status update, and second to explore for more sales. You’re a salesperson and you sell software systems. Let me give you an example.

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VIDEO SALES TIP: The Power of Follow-Up Questions in Closing a Sale

The Sales Hunter

Now let’s talk about the power of follow-up questions. If you want to move your sales call toward a close and toward more profit, then you need to be using follow-up questions correctly. As I have already shared, questions are key in a sales call…remember what I shared about short questions ?

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5 Ways to Identify a Masquerading Salesperson

The Sales Hunter

They fail to follow-up on leads. In fact, not only do they fail to follow-up on leads, but they also fail to follow-up on virtually everything. The typical response is, “I’m too busy with paperwork to follow-up with the prospect.” ” Sales Motivation Blog.

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Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

Think 2 days, 2 weeks and 2 months as your rule for following up. Each contact you make is designed to help you move from thanking the customer for their business to securing more business. You also want to begin building more on needs the customer might have. Use this call as the basis to determine your next steps.

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The Next Question You Ask is the Most Important One

The Sales Hunter

I’m a firm believer in having questions to ask a customer or prospect. What I mean by this is to be asking follow-up questions on what the customer shares with you. If you strengthen your skills in using follow-up questions, in time you get to the information you want.

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Sales Leadership: 9 Things the CEO MUST Know When Making a Sales Call with a Salesperson

The Sales Hunter

When you follow-up, it shows that you take your involvement seriously and you value the role the sales team plays in the success of the company. Send a follow-up note to the customer and copy the salesperson. Recap with the salesperson’s boss what you saw, what you learned, and any necessary next steps.

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Sales Prospecting Using the Informed Calling Method

The Sales Hunter

I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Nothing conveys listening better than a follow-up question.