Sales Training Connection

DECEMBER 13, 2013

Inside Sales. When it comes to inside sales, put aside old visions of airplane hanger-size room filled with lots of salespeople making lots of sales calls using finely polished scripts. These rooms may still be around but inside sales has undergone a dramatic shift in the last several years.

Inside Sales 118

Inside Sales Training Scale Outside Sales 118

Fill the Funnel

DECEMBER 3, 2012

This years Top Sales Books to Read in 2013. They represent the freshest, most innovative thinking on sales currently on the market and take into consideration the changing sales climate and competitive realities every sales rep and sales leader is facing. Top Sales Books to Read in 2013.

Face-to-face 132

Face-to-face Top of Funnel Call-back Social Media 132

SBI Growth

NOVEMBER 3, 2012

One of the biggest problems a VP of Sales faces is prioritization. Prioritization through 3 lenses: What sales productivity problems should you fix in 2013? This post is written for the VP of Sales trying to determine which sales productivity problem to prioritize and which ones to ignore. H ow to Sequence.

Scale 282

Scale Face-to-face Promotion Lead Rank 282

Pointclear

JANUARY 31, 2013

TeleSmart is a leader in providing inside sales coaching and consulting to Fortune 1000 companies. As publisher of TeleSmart’s “Trend Report,” Josiane has spent most of the last decade tracking the biggest challenges that sales leaders face each year. The Inside Sales Superhero to the Rescue. They’re social.

Inside Sales 203

Inside Sales Cold Calling Face-to-face Video 203

SBI

AUGUST 13, 2013

“Inside Sales now generates more than 50% of company revenue and is being tasked with more responsibilities and expectations—to grow territories, form partnerships, and generate new business. In 2009, there were 800,000 inside sales departments. By the end of 2013 there will be 2.3 Customer 2.0 Customer 2.0’s

InsideSales 129

InsideSales Hiring Inside Sales Webinar Metrics 129

Delicious Sales

MAY 2, 2012

Sales Management (2614). Customer Service (995). Inside Sales (849). Outside Sales (81). Customer (6670). 2013 (4691). THE SALES HUNTER AUGUST 12, 2013 Is Your Sales Process Slow or Fast? Is your sales process slow or fast? Marketing (6398). Training (4995).

Lead Rank 99

Lead Rank Leads360 Lead Scoring Top of Funnel 99

SBI Growth

SEPTEMBER 5, 2012

Help the sales leader identify any reps that are at risk of leaving. This should actually be an ongoing task of the HR leader to have frequent discussions with Sales Directors and Sales Managers to keep pulse on which Reps may be at risk for leaving. Has any documented issues of “disconnect” with sales management.

Sales Talent 288

Sales Talent Hiring Lead Rank Lead Scoring 288

Increase Sales

AUGUST 20, 2013

Years ago when I was an inside sales manager, I had this “thing” about answering the phone by the second ring. My common sense told me if the phone was not answered quickly the potential customer or worse yet existing customer would go elsewhere to inquire and place his or her order. Share on Facebook.

Small Business 138

Small Business Small Business Survey Inside Sales 138

Score More Sales

JULY 17, 2013

Jim Crisera of The TAS Group spoke next and really caught my attention because of the great statistics he shared based on their research: Only half of sales reps can access key players at a prospect company – 54% to be exact. Only 61% of reps are good at uncovering customer problems. Sales managers should hire learners, not students.

Hiring 192

Hiring B2B Video Lead Rank 192

Sales Hacker

OCTOBER 30, 2018

Amy Appleyard – SVP Global Inside Sales at Carbon Black, Inc. Amy Appleyard is an experienced, strategic sales leader with demonstrated success in overseeing cross-functional teams to improve the customer experience, drive sales and increase retention in both Distribution as well as SaaS-based sales organizations.

Top of Funnel 111

Top of Funnel Hiring Scale Lead Rank 111

Fill the Funnel

SEPTEMBER 16, 2013

Sales Scenario: You work in a company of 50 people. There are 9 other sales people, inside sales and outbound. There is a Sales Manager. There are 30 people in customer roles including Payroll, Invoicing, Customer Service, Technical Support, Delivery, Maintenance and more. All Rights Reserved.

Networking 115

Networking LinkedIn Demand Generation Targets Google 115

Chorus.ai

MARCH 4, 2020

Hillary and her sister, when shopping with their parents at the department store, would pretend they were sales assistants and ask, “What can I help you with today?” After graduating from college in 2013, Hillary took some time to travel the world and volunteer before returning to the U.S. Hillary says.

Travel 118

Travel Retail Lead Rank Face-to-face 118

Bernadette McClelland

JANUARY 15, 2017

Prospects and customers either answered the phone (or pager) or their PA did. From 4 people in 2013 according to CSO Insights to an average of 7 people in 2016 according to the Gartner Group. And this is happening in large enterprise customer bases and not just retail outlets. Marketing has also impacted the sales landscape.

Telemarketing 150

Telemarketing Lead Rank Margin Retail 150

InsideSales.com

MARCH 11, 2020

Cold Calling Motivation for Sales Teams: What Sales Managers Can Do to Motivate Reps. Many of these rules came into existence due to the Lead Response Management Research Study , a breakthrough report that changed the industry. That way, you will be able to lead them further along the sales funnel faster.

Cold Calling 77

Cold Calling Sales Qualified Lead Call-back eBook 77

Green Lead's B2B

JUNE 1, 2022

Back in 2007, Linda and I had no idea we would have built a global pipeline generation company that the Fortune 1000 and some of the biggest tech firms in the industry would trust to generate their sale pipeline from high level Ideal Customer Profile leads (ICPs) to booked and confirmed Sales Qualified Leads (SQLs, or appointments).

Sales Qualified Lead 49

Sales Qualified Lead Ideal Customer Profile Lead Rank Lead Scoring 49

Crunchbase

MAY 14, 2020

Why Trish should be on your radar: Trish Bertuzzi is a sales powerhouse, a bestselling author and founder of The Bridge Group, an organization dedicated to helping B2B technology companies build world-class inside sales teams. VP of Customer Success at Platterz. VP of Inside Sales at PatientPop Inc.

Top of Funnel 101

Top of Funnel Hiring Twitter Lead Rank 101

The Sales Association

NOVEMBER 23, 2011

Sharing best practices in sales and sales management www.salesassociation.org. Ode to The Salespeople Customers Can’t Wait To Meet… Salespeople – Help me think differently, help me be better at what I do. Supporting sales associations and sales professionals. Sales Jobs.

Pharmaceuticals 32

Pharmaceuticals Meeting Customer GoldMine 32

Velocify

MARCH 5, 2013

With Leads360 Express, sales managers will gain more control, visibility and peace of mind. Small business expert Rieva Lesonsky recently wrote that 2013 will be a year that small businesses “go for it” with small business optimism rising. It is this entrepreneurial, opportunistic spirit that America was founded on.

Small Business 73

Small Business Small Business Leads360 CRM 73

Hubspot Sales

OCTOBER 29, 2017

In 2013, American companies alone spent $164.2 in 2013 on hiring sales training companies, one of the top five outsourced training expenditures, according to Training Industry. Sobczak is known for his hands-on, practical advice for telephone and inside sales professionals. Companies spent approximately $2.2B

Channels 112

Channels Video Training Hiring 112

Jonathan Farrington

FEBRUARY 28, 2012

Trend data reveal that sales organizations are shifting resources from outside to inside sales. Inside sales growth is 30% faster than their outside sales counterparts. The number of Inside Sales departments is projected to grow from 800,000, in 2009, to over 2 million in 2013.”.

Inside Sales 26

Inside Sales Hiring Trends Field Sales 26

Score More Sales

JANUARY 9, 2014

When I was in my early years in technology sales, I had a great sales manager named Clarence Waters. Clarence meant it literally, at our physical regional office when he used to say, “There is always a parking space out front for a new customer” I came to learn the meaning of this in more of a virtual way.

Ideal Customer Profile 231

Ideal Customer Profile Lead Rank Lead Scoring Outbound 231

InsideSales.com

OCTOBER 3, 2019

Read on and learn how to build strong customer loyalty and gain a positive brand reputation for your business. RELATED: How to Transform Customer Service into a Sales Machine. In this article: What Is Customer Loyalty and Why Should You Invest in It? Additional Customer Retention Tips You Can Apply.

Loyalty 45

Loyalty Lead Rank Lead Scoring Customer 45

Cience

FEBRUARY 5, 2019

A trusted advisor, coach, and mentor, Laurie uses her two decades of strategic sales management experience to build the capacity of The Bridge Group and each of its inside sales consultants. Those same skills are used to help her B2B technology clients build, expand, and optimize their inside sales teams.

Ideal Customer Profile 50

Ideal Customer Profile Hiring Outsourcing Services Inside Sales 50

Sales Hacker

OCTOBER 7, 2021

Using her 20+ years of trench experience in B2B tech sales and support, Anita teaches sales professionals around the globe how to leverage key principles of human psychology to help buyers make a decision in the seller’s favor. What is one a-ha moment you’ve had in your sales career?

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Jonathan Farrington

JULY 12, 2013

But today I want to discuss one of my most favorit topics – customer retention – because believe me, it is set to become the differentiator between success and failure for most commercial organizations. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone.

Customer Service 36

Customer Service Oracle Customer Airlines 36

Sales Hacker

NOVEMBER 10, 2020

Figuring out customer centricity [18:55]. Of course, the second sponsor of the Sales Hacker podcast, I’m sure you know who they are, it’s the company, it’s the unicorn, the billion-dollar valuation company that is Outreach , the number one sales engagement platform. Went at it hard on the sales front.

Call-back 75

Call-back Scale Compensation Ideal Customer Profile 75

The Sales Association

MAY 22, 2011

Sharing best practices in sales and sales management www.salesassociation.org. She is the former Vice President of Telesales & Customer Service at Lotus Development, a subsidiary of IBM. She is the former Vice President of Telesales & Customer Service at Lotus Development, a subsidiary of IBM.

Telemarketing 24

Telemarketing Lead Generation Outsourcing Services Sales Qualified Lead 24

InsideSales.com

DECEMBER 4, 2019

In this post, you’ll learn how to use predictive analytics and big data to improve your team’s inside sales skills. Follow these sales best practices to improve your sales reps’ selling skills and turn regular salespeople into sales superstars. Some aspects of sales, however, don’t. 7 Sales Best Practices.

Data 86

Data Hiring Analytics Top of Funnel 86

LeadFuze

AUGUST 5, 2021

Through interesting and informative content, Leah’s goal is to spread the word about modern sales. The Gist: WoodPecker has a “ mission is to enable all B2B companies to connect with their ideal customers. ” This goal is seen thoroughly in their products and best sales blogs content. WoodPecker. The Gist: .

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98