Babette Ten Haken

NOVEMBER 14, 2018

How well do we leverage collaborative client relationships? For starters, how many of us actually collaborate with clients? Sure, we send out quarterly customer experience surveys and determine how many green smiley faces we receive. Because, clients do business, day-in and day-out, with “someones” in our organizations.

Ideal Customer Profile 64

Ideal Customer Profile Customer Retention SME 64

Babette Ten Haken

DECEMBER 12, 2018

Customer retention is a business growth, expansion and sustainability strategy. Yes, sales people usually get all the glory. However, in reality, customer retention is firmly in the hands of everyone else in the organization who usually is not part of the customer acquisition process. Enjoy this blog post?

Retention 61

Retention Ideal Customer Profile Customer SME 61

Babette Ten Haken

DECEMBER 3, 2018

Our clients just may hide their real business stories from us. When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. Subscribe to my blog. I know, I know.

Ideal Customer Profile 85

Ideal Customer Profile SME Hiring Customer Service 85

The Sales Hunter

FEBRUARY 7, 2012

Client List. Client Login. Client List. Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 23 Ways to Strengthen Your Relationship with Your Client. Testimonials.

Ideal Customer Profile 204

Ideal Customer Profile Negotiation Hiring Facebook 204

Increase Sales

MARCH 31, 2014

So you have your marketing calendar in place, you are blogging regularly, sharing the social media posts of others and doing your follow up with all those new sales leads. And worse yet this new social media opportunity is geared to your business to business (B2B) target market and ideal customer profile.

Ideal Customer Profile 112

Ideal Customer Profile Outsourcing Services Social Media Inbound 112

Babette Ten Haken

AUGUST 21, 2019

Developing a What You Do Story is critical to serving and retaining internal and external clients. Also, you both gain greater insight into the stated, and unstated, needs of the clients which you both serve, together. Once a sale is consummated, and a contract comes in-house for execution, the client’s story keeps changing.

Ideal Customer Profile 92

Ideal Customer Profile SME Industry Exact 92

Smooth Sale

MAY 6, 2024

Our guest blog offers insights on critical investments to consider, including fun ways to spruce up your business. The first impression your office creates can influence how clients, potential partners, and even your employees perceive your brand. Invest in tools and strategies to gather customer feedback and ensure you act on it.

Ideal Customer Profile 101

Ideal Customer Profile Real Estate Hiring Networking 101

Babette Ten Haken

JUNE 20, 2019

When you continuously are making excuses for poor product quality and performance or sub-par service and maintenance, how invested are you in client success? Regardless of whether you design, sell or serve, clients do not initially do business with you anticipating a client retention strategy focused on listening to your excuses.

Ideal Customer Profile 87

Ideal Customer Profile SME Retention Discount 87

Babette Ten Haken

SEPTEMBER 27, 2018

These third quarter zinger blog posts focus on how “what we do” impacts the customers we serve. Instead, these third quarter zinger blog posts concentrate on the value of YOU. However, I have found that I am most successful when speaking to audiences or collaborating with clients when I am in the moment. Let’s face it.

Ideal Customer Profile 71

Ideal Customer Profile Retention SME Hiring 71

Babette Ten Haken

DECEMBER 27, 2018

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. My little post ended up placing fourth out of thirteen entries in the 2018 Customer Experience Update MVP Awards in the category of Organizational Alignment and Company Culture. First, read and re-read this blog post.

Ideal Customer Profile 61

Ideal Customer Profile Customer SME Positioning 61

The Sales Hunter

FEBRUARY 10, 2012

Client List. Client Login. Client List. Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 12 More Ways to Build the Strongest Client Relationships. . -->.

Ideal Customer Profile 170

Ideal Customer Profile Negotiation Hiring Facebook 170

SBI Growth

FEBRUARY 7, 2013

Sales Leaders always celebrate the Win on the Big Deal. What did you do that customers liked? What did competitors do that customers didn’t like? Was it a product/service offering that made the difference? Or was it a sales / customer service factor? A sales issue? If so, where and why?

Ideal Customer Profile 303

Ideal Customer Profile Buyer Persona How To Competition 303

Vengreso

JULY 5, 2023

As the world of sales continues to evolve, Digital Sales Referrals have emerged as a powerful tool for driving business growth. This shift from traditional methods towards more modern approaches has revolutionized how we engage with potential customers and generate leads. It’s all about connecting with customers online.

Referrals 89

Referrals Maximizer Ideal Customer Profile Social Media 89

The Sales Hunter

JANUARY 10, 2012

Client List. Client Login. Client List. Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. STOP Letting Customers Control Sales Negotiations. Testimonials.

Negotiation 190

Negotiation Ideal Customer Profile Customer Hiring 190

Babette Ten Haken

DECEMBER 10, 2018

These 5 little One Millimeter Mindset workplace collaboration blog posts wrap your brain around the notion that collaboration no longer is a “nice to have” soft skill. We end up serving our customers, better and better, as well. And creating remarkable customer-focused experiences. Enjoy this blog post? And guess what?

Ideal Customer Profile 64

Ideal Customer Profile SME Hiring Retention 64

Score More Sales

JANUARY 27, 2014

Need some sales inspiration? A new twist on an old sales idea you’d like to do again? A quick sales jump-start this week? Here are the first 50 of a list of 101 ways to “snap out of it” and score more sales: read a recommended sales book. bookmark a sales blog and read regularly.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

Zoominfo

MARCH 3, 2019

In the world of B2B sales, company research is a critical aspect of any successful rep’s daily duties. In fact, access to the right research tools and information can make or break your ability to identify target accounts, personalize a sales pitch, and ultimately, close deals. Let’s get into it! Check it out! DiscoverOrg.

Research 233

Research B2B Tools Company 233

The Sales Hunter

DECEMBER 23, 2011

Client List. Client Login. Client List. Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. Sales Motivation: Customers Will Always Pay More For Confidence.

Ideal Customer Profile 180

Ideal Customer Profile Motivation Customer Negotiation 180

Babette Ten Haken

SEPTEMBER 26, 2018

Is your account base full of unintentionally acquired, potentially disposable clients? Disposable clients are historical in nature or easily acquired to fulfill quarterly quota. Then, disposable clients turn into demanding divas, continuously eating up employee time and attention addressing a never-ending list of complaints.

Ideal Customer Profile 74

Ideal Customer Profile SME Scale Hiring 74

Babette Ten Haken

FEBRUARY 18, 2019

A potent client retention strategy is driven by an equally potent human capital strategy. Otherwise, stakeholder churn rates negatively impact your organization’s and association’s ability to hold on to the customers you work so hard to win. Thus, you create a strong foundation for client retention.

Retention 74

Retention Ideal Customer Profile Strategy Hiring 74

Babette Ten Haken

DECEMBER 6, 2018

How comfortable are you with client storytelling? And besides, after these stories get fancified, are you comfortable or embarrassed to tell them to clients? Have you ever found yourself in a situation where prospective or current clients asked you: “So just how did you do that?” How did you respond?

Ideal Customer Profile 73

Ideal Customer Profile Outsourcing Services SME Hiring 73

Zoominfo

APRIL 10, 2018

Customer Service. Did you know that an estimated 67% of consumers use social networking sites for customer service ( source )? Customers turn to social media for many reasons—to report a problem, talk about their experience with your brand, or to simply stay up-to-date on your products or services.

Social Media 188

Social Media Media Ideal Customer Profile Social Selling 188

Apptivo

JANUARY 31, 2023

Why is Effective contact management for sales and marketing necessary? Wrapping up Whether when starting a business, or scaling, or even when launching a new line of products or services in an established business, the first people who are likely to give you patronage are your contacts. Customers are the foundation of any business.

Lead Rank 52

Lead Rank Marketing Qualified Lead Ideal Customer Profile Sales Qualified Lead 52

Babette Ten Haken

JANUARY 3, 2019

It is never too early to focus on retaining customers. Because if you do not make customer retention a simultaneous part of your customer acquisition process, then you will be worrying about retaining customers down the road. Because a customer’s retention experience starts long before that customer is acquired.

Ideal Customer Profile 71

Ideal Customer Profile Customer Retention SME 71

The Sales Hunter

JANUARY 18, 2019

I can even look at your profile on social media and see the name of the company you work for. If you know anything about Nordstrom, you know that they’re all about service. I’m talking about real, personal customer service. If the name Nordstrom represents service, what does your name represent?

Lead Rank 181

Lead Rank Lead Scoring Scale Social Media 181

Smooth Sale

JANUARY 26, 2022

Attract The Right Job Or Clientele: Note: Our collaborative Blog offers insights upon asking, ‘ Do You Want Key Tips for Better Business Marketing This Year? Upon beginning my entrepreneurship, I thought all I needed was my sales knowledge o do well, but I was in for the alarming truth. Start a Blog. Email Marketing.

Trade Show 147

Trade Show Hiring Social Media Marketing 147

SugarCRM

JULY 27, 2023

Although organizational data has immense potential to help enterprises, specifically sales and marketing departments, stagnantly storing it is not the answer. Sales teams spend too much time and effort on customers that are not likely to close and potentially miss deals.

Ideal Customer Profile 26

Ideal Customer Profile Data Webinar Metrics How To 26

Babette Ten Haken

DECEMBER 19, 2018

These 18 ways create a more effective customer retention strategy. However, they are contrary to everything you have learned as a sales professional. Or a sales engineering professional, a customer service professional, or any other professional engaged in acquiring and retaining customers. That is all.

Retention 79

Retention Ideal Customer Profile Strategy Customer 79

Babette Ten Haken

MARCH 28, 2019

Each of us has a customer retention superpower. And our unique qualities, actions, beliefs and behaviors keep customers glued to our sides, year after year. Our customer retention superpowers are more than attaining functional expertise and excellence in our current professional position. Subscribe to my blog.

Retention 72

Retention Ideal Customer Profile Customer SME 72

Babette Ten Haken

JANUARY 7, 2019

Your customers will try to evaluate your storytelling credibility. Especially if the customer stories you tell seem too good to be true. A client I am coaching carefully selected from a cadre of client stories her company had invested a lot of money in creating. Compelling storytelling fuels customer retention.

Ideal Customer Profile 79

Ideal Customer Profile Outsourcing Services Customer Retention 79

Babette Ten Haken

NOVEMBER 26, 2018

Ever think that your organization’s or association’s customer retention strategy may actually function as a customer churn strategy? First, assuming that you have a customer retention strategy in place, when is the last time you did a forensic analysis of strategy effectiveness? Enjoy this blog post? Cast your vote.

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

SalesFuel

MARCH 1, 2024

But that’s squandering the power email has to inspire and fuel loyalty among customers. Here’s how you can use email to drive brand loyalty during your client’s next campaign. What Email Traits Inspire Customer Loyalty? They care more about what your client’s brand offerings can do for them.

Loyalty 52

Loyalty Campaigns Marketing Ideal Customer Profile 52

Babette Ten Haken

DECEMBER 13, 2018

These 5 One Millimeter Mindset Collaborative Storytelling Blog posts are focused on helping you “see” your organization’s or association’s stories as vibrant testimonials of how you serve customers. Consider that the same outcome can be true, as a result of the customer stories you capture. Enjoy this blog post?

SME 69

SME Retention Ideal Customer Profile Hiring 69

Altify

APRIL 9, 2018

The attributes of your Ideal Customer Profile can be separated into the three categories: Firmographics: Who should you call? Customer Business Problem: What problem do they have? This post addresses Customer Business Problem. This post addresses Customer Business Problem. Increased sales per customer.

Ideal Customer Profile 45

Ideal Customer Profile Customer Banking SalesForce 45

Babette Ten Haken

NOVEMBER 21, 2018

I recommend creating a toxic customer exit strategy. Otherwise, toxic customers walk all over you, your colleagues and your organization. A toxic customer exit strategy is just that: what are the key indicators that it is time to jettison this particular client relationship. I offer the following scenario to you.

Ideal Customer Profile 85

Ideal Customer Profile Strategy Customer SME 85

The Sales Hunter

FEBRUARY 27, 2012

Client List. Client Login. Client List. Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 7 Sales Prospecting Ideas That Work. FREE Resources. Testimonials.

Motivation 275

Motivation Prospecting Hiring Ideal Customer Profile 275

The Sales Hunter

DECEMBER 6, 2011

Client List. Client Login. Client List. Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 5 of the BEST Sales Tips Ever. FREE Resources. Testimonials. Networking.

Motivation 280

Motivation Training Hiring Ideal Customer Profile 280